The scheduler and Nick, the service technician, were both very professional and knew what they were doing. Nick called to let us know when he’d arrive and quickly got the job done. This was our second good experience with Tip Top. Would recommend.
We are very impressed with the communication and professionalism from scheduling to the tech that visited.
The technician was very polite and knowledgeable.
Timely response Excellent onsite customer service Professional representation
Excellent customer service from office staff. Friendly and thorough Technician.
TipTop was a good choice. Robert (service tech) arrived within an hour of my call. Quickly diagnosed the problem, thoroughly explained it to me, along with options. Time, cost, and quality more than met my expectations 👍👍👍
Tom, the Service Tech, was great. I enjoy talking to people who have knowledge of things I don't. Tom deduced the fully-open and fully-closed limits of my door opener had been lost, and had them reprogrammed in short order. $109 price seemed fair for a 30 minute visit.
replaced springs, bearing plates, and rollers
replaced opener, rollers, and balanced door