Prompt, Saturday and I was warned ahead of time on the premium, somewhat simple fix with hole already dug out, tech.went for higher gauge material which I appreciated, water was already shutoff. iPad charging technique and approval signage was first rate.
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My experiences with Olivia (weekend phone contact) and Eric Smith to Anna (weekday contact), Eric, Sergio and Jose were outstanding! A pleasure to deal with polite, competent people! What a great team! Thank you, so much..,I also ppreciate the follow up call from Anna the day after work was completed.
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Eric seemed conscientious and thorough
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Eric Smith of California Radiant is an expert and a great person.
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I am delighted to have California Radiant (aka Duncan Plumbing) working on my radiant heat system as well as the older style plumbing on my property. They’ve taken the time to sort out some old messes and make everything understandable to me. And I love their annual free inspection to see if anything is needing attention before a problem crops up. They call me to schedule it in the month I’ve requested. Their service has been excellent, way above average, and I would recommend them to anyone!
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State of the art equipment, knowledgeable, friendly conversation
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Yes, they are always expensive, but when you receive fast, efficient, professional service it doesn't hurt quite so bad. Eric has helped us before with a plumbing problem and I will call him again if the need arises. When you know things will be done right and with a pleasant attitude, you call them back!
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Replaced primary pump for hydronic heating system.
Performed water heater diagnostic service and found that the pilot assembly needs to be replaced.
Found a leak in the crawlspace and provided cost for repair l
Repaired non working heating system and a running toilet.
