1245 Thompson Ave
Santa Cruz, CA 95062
831-476-5200

Local Reviews

Rated 4.8 out of 5 stars based on 23 customer reviews

Great service

Great service

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Maintenance service tankless water heater

Great Service, Awesome Price!

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Great Service

Always very good service and conscientious attitude

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Great Service, Awesome Price!

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Great Service! Very accommodating!

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Good service but overpriced

The technician was friendly and did a good job, but the pricing was out of whack. When I initially scheduled the service, I asked the receptionist what a ball park charge would be for new thermostat and ball valve replacement. I was told on the phone that there was no charge to come out and diagnose so when I saw a huge diagnostic fee on my bill, I was a little taken aback. Then it wasn’t applied to the actual service charge which is just weird. Also, I didn’t like being coerced into purchasing the “Home Care” plan as I was told it would cost $59 and if I didn’t purchase the plan, my service fee would increase by $140. All told, the service was good, the charge was exhorbitant- originally over 1K for zone ball valve repair and thermostat replacement. I did speak with customer service, who was very nice, and she credited the diagnostic fee back to me, but I still feel like $824 for 2 hours of this type of work was a steep. Average costs appear to be in the $400-500 range which is what I was expecting.

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Knowledgeable and honest service

Eric demonstrated an excellent understanding of our complicated radiant heating system and was able to determine the needed repairs. We were so happy when he informed us that the actual cost when he got into the work was far less than the bid price. We believe that is the mark of an honest technician and company. Now we have a comfortably warm home as the warm floors supply pleasant heat to all the rooms. We would not hesitate to recommend this company to anyone who has a radiant heating system that is in need of repair. They are competent, reliable and honest.

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Reliable service

On time, fast and efficient.

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Great service from start to finish

Scheduling appointment is easy and people are always friendly and accountable. They call back when they say they will and show up on time and above all, they do great work. Thank you, Eric and all the staff that makes it happen. You are all awesome and I would highly recommend to anyone.

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Eric did his job very well

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Job Locations

Eric S.

Eric S. Job Checkin

Installed a heat pump water heater and repaired a water service.

Installed a heat pump water heater and repaired a water service.

Eric S.

Eric S. Job Checkin

Repaired thermostat wiring.


Eric S.

Eric S. Job Checkin

Air handler heating system diagnostic service.

Air handler heating system diagnostic service.

Eric S.

Eric S. Job Checkin

Repaired a broken sewer line.

Repaired a broken sewer line.

Eric S.

Eric S. Job Checkin

Repaired a boiler.

Repaired a boiler.

Eric S.

Eric S. Job Checkin

Repaired a leak in the mechanical room

Repaired a leak in the mechanical room

Eric S.

Eric S. Job Checkin

Diagnostic service for a Polaris water heater.

Diagnostic service for a Polaris water heater.

Eric S.

Eric S. Job Checkin

Disconnected and eliminated the a hot water storage tank.

Disconnected and eliminated the a hot water storage tank.

Eric S.

Eric S. Job Checkin

Repaired hot water boiler.

Repaired hot water boiler.

Eric S.

Eric S. Job Checkin

Learned kitchen sink drain.

 Learned kitchen sink drain.

Eric S.

Eric S. Job Checkin

Repaired a tankless water heater.

Repaired a tankless water heater.

Eric S.

Eric S. Job Checkin

Repaired a commercial faucet.

Repaired a commercial faucet.

Eric S.

Eric S. Job Checkin

Replaced a gas line.

Replaced a gas line.

Eric S.

Eric S. Job Checkin

Provided an estimate to inspect a sewer line.

Provided an estimate to inspect a sewer line.

Eric S.

Eric S. Job Checkin

Replaced leaking water heater flexible water supply lines.

Replaced leaking water heater flexible water supply lines.