Ed Lummey is the epitome of excellence! From product knowledge to customer care, I rarely have the opportunity to experience such service! Kudos to him!
We have subscribed to the monthly heater service contract with McAllister for over four years. We have needed service only once, but it was delivered quickly. The contract also provides an annual maintenance check-up. We have a high efficiency boiler which requires specialized knowledge which McAllister has provided. We obviously feel well served since we have stayed in the program (and if there has been a price increase it was only for a dollar or two). The annual maintenance is probably closely related to the fact of only one service call. Ed, our service rep is knowledgeable, careful, and very systematic (as well as very punctual). He is friendly and courteous, and we feel that McAllister is lucky to have him. In speaking with him, he says that McAllister is the best company he has ever worked for, so the appreciation goes both ways. Happy, knowledgeable employees provide outstanding customer service!
Andrew is always professional! He takes time out to explain everything in layman’s terms to make sure we understand everything that he is doing or recommending. He has even taken pictures to show us exactly what he is talking about. THANK YOU!
We always request Steven King for our scheduled summer and winter service. He is super nice, kind, considerate, hard working, knowledgeable and leaves the areas that he is working on clean. We feel safe after he has finished his service and know that we are in good hands. He is a pleasure to have in our home and always look forward to seeing him!!
Steve King delivers great service each time he comes over to handle our appointments. We specifically ask for him. He is courteous and respectful, clean and very thorough. He doesn't leave until the job is completely done and he is satisfied with the results.
Annual precision tune up and inspection on a Takagi TKD20 series gas boiler.
Cleaning a Mitsubishi ductless mini-split air conditioner.
Oil furnace heater certification for sale of house
No heat/no hot water call for a Weil Mclain gas boiler.
Performing Annual Tune-ups on (3)Gas-Fired Rooftop Package Units.
Performing Annual Tune-ups on (3)Gas-Fired Rooftop Package Units.
Performing Annual Tune-ups on (3)Gas-Fired Rooftop Package Units.
Performing Annual Tune-ups on (3)Gas-Fired Rooftop Package Units.