We had them out to inspect our heater and found some serious problems. They worked with us as best as they could to give us a reasonable price and still treated us with rapid service that was excellent quality. Thank you.
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Angel and Carlos did a very nice job and we're very conscious of cleaning up. They covered their shoes whe never they reentered the house and vacuumed when done.
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Ricky did a great job on installing our new coil. We had several other things going on that day, one of which was a new garage door. This meant he had to go through the front door for everything instead of the garage, which would have been much easier. He left everything clean and tidy.
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Justin was very knowledgeable, professional, and pleasant to work with. He represents Russell's Heating and Air very well. I will continue to do business with this company.
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Response from Russell’s Heating & Air Conditioning:
Thank you for your feedback
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Have great faith and trust in Justyn. Really seems to know his stuff.
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Very professional company. From setting up the appointment to repairs getting done. Kevin Carmin was very professional and knowledgeable. Thank you guys for repairing my air conditioner in a timely manner.
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Why every time you come to my home do you want to charge me $300 for a new service,
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Routine a/c maintenance service performed in a timely manner, which was very thorough.
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Technician Michael did a good job. We had furnace issues. Had some parts replaced & our broken dryer vent repaired.
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Michael could have just made a quick repair. He did not push the sale of a better motor for my ac unit but just let me know I could get one. He was professional and friendly. He will now return at the start of each season to service my ac/heating unit.
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Liked the service I received, Bruce pointed out sever short comings with my a/c system and said that I could repair them at my pleasure that at the present time the system will provide me adequate service.
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Roy from Russell's Heating and Air Conditioning checked our systems today and I was impressed with the knowledge he gave us regarding our systems.
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