Great customer service, Technician came out same day, fixed our unit
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We were very pleased to have Jeremy come out the same day we called, even on the weekend! He was personable and went thoroughly over everything we need. He has us all scheduled to get our new unit first thing Monday morning. Thank you for such prompt service!
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As stated above, he was on time, identified himself, wore the shoe covers inside. From all I can tell, he did a thorough job of checking out the system. I feel confident the system is running up to its expectations. Good to have this service twice annually. There was no charge, as I had purchased the maintenance package.
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Jeremy was prompt to the house. He introduced himself you my spouse and myself. He was well informed of his job to present an estimate and if he had questions, he called his boss to either request an explanation or help him decide on the contents of the estimate which was nice. He put the information of the estimate in terms we both could comprehend, no jargon not explained. Was here doing the estimate for about two hours and explained how we could not only save money but provide a more cooler quality of air to the entire house and options we could explore. Great job!
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Dustin explained everything, answered all my questions. He left me with a peace of mind!
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on time, gave options of upgrades to system. gave analysis of entire system
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Performed diagnostic and repair on Carrier system.
Performed diagnostic and repair on Trane system.
Performed heat mode tune up on system.
