It took an enormous amount of effort this year to get a barely acceptable lawn. I was disappointed at the service (monthly), the follow up and the response from management/supervisors. I understand that there are various conditions that affect my overall lawn health but isnt that what I am paying for?. Isn't it their responsibility to not just do the usual but to adjust accordingly to make sure what I'm paying for is getting done? There were times when my service tech would say he did service but he did not, now they did eventually fire him but it was only after many months of complaining. Shouldnt it be a requirement for the supervisors and management to address any issues immediately? Shouldn't they check out the addresses that are complaining? Well like I said after many months of trying to fix my damaged lawn they got it back to about 75%. I will have to think long and hard this next season to see if they deserve another shot.
Response from Green Lawn Fertilizing:
David, We appreciate the feedback and I'm sorry you weren't satisfied with your service. If you get a chance, please call the office at 856-753-1953. I would really like to discuss the issues you had on your lawn this year. Have a great New Year. Regards, Rick DiVito Customer Service Manager.
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Very knowledgeable and thorough with explaining what is being done and why.
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I've had Green Lawn Fertilizing for 3 years and my lawn has improved a lot. I have seen a tremendous decrease of weeds in my lawn along with a much better looking lawn. Customers should follow the watering and cutting recommendations on their website to help improve the look and health of your lawn
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The first visit I received went well, a week after the Techs left, I noticed one spot in my backyard that did not come in. It looked burnt. Although it was zoysia grass, I knew it was burnt. I have aerated my lawn every year and take very good care of it. This spot has has always come in nice and green. The rest of the zoysia grass started to come in and I called to see if they had any suggestions. I wasn’t blaming the Tech but it was odd this happened after they treated it. A few days later a Tech called me, he wasn’t very nice or understanding, in fact, he became very irritated and agitated because I disagreed with him about it being doormat still. I tried to explain that I know my lawn, I know doormat zoysia and this is burnt. I have the benefit of the doubt since it was early, to see if the area that he thought was doormat would come back in. After another week, 95% of the grass on my lawn was nice and green but this spot still. I called to speak to a supervisor and they said in 48hrs they contact me. Waited 48hrs plus a couple days, no response. Called again and was told same thing, it’s been 4 days, still not response and with all this rain, the area is starting to become bare. Very disappointed and trying to decide if I should move on. A supervisor should have called if not came out to the property. I been in sales for 30 years, it’s the customers who are upset that are the most important, not the ones that are happy! Right now I’m not happy!
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So far very happy with progress of treatment and service from green lawn
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the employee serviced today is very professional and polite to talk
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Today I applied your round 7 with fertilizer that will keep your grass healthy and green. Weeds were not sprayed as they are dying with the cold temperatures. Thank you for been our customer this season and remember next year your lawn program will autom
Today I applied your round 7 application with granular fertilizer. This application will provide essential nutrients to the root system during the winter months. This will be your last fertilizer treatment until next season.Thank you, Felix Velez609
Today I applied your round 7 application with granular fertilizer. This application will provide essential nutrients to the root system during the winter months. This will be your last fertilizer treatment until next season.Thank you, Felix Velez609
Today I applied your round 7 application with granular fertilizer. This application will provide essential nutrients to the root system during the winter months. This will be your last fertilizer treatment until next season.Thank you, Felix Velez609
Today I applied your round 7 fertilizer applicationto supply essential nutrients to keep the lawn full and rich during the cooler months of the year...I hope I filled all your expectations this season, Enjoy your winter, Looking forward to seeing you n
Hello my name is Dominic and I will be your lawn tech . Today I applied your last fertilizer to your lawn ,This treatment will help the growth and color of your lawn. Now that we are getting cooler temperatures crabgrass and nutsedge will start to di
Hello my name is Dominic and I will be your lawn tech . Today I applied your last fertilizer to your lawn ,This treatment will help the growth and color of your lawn. Now that we are getting cooler temperatures crabgrass and nutsedge will start to di
Hello my name is Dominic and I will be your lawn tech . Today I applied your last fertilizer to your lawn ,This treatment will help the growth and color of your lawn. Now that we are getting cooler temperatures crabgrass and nutsedge will start to di
Hello my name is Dominic and I will be your lawn tech . Today I applied your last fertilizer to your lawn ,This treatment will help the growth and color of your lawn. Now that we are getting cooler temperatures crabgrass and nutsedge will start to di
Hello my name is Dominic and I will be your lawn tech . Today I applied your last fertilizer to your lawn ,This treatment will help the growth and color of your lawn. Now that we are getting cooler temperatures crabgrass and nutsedge will start to di
Hello my name is Dominic and I will be your lawn tech . Today I applied your last fertilizer to your lawn ,This treatment will help the growth and color of your lawn. Now that we are getting cooler temperatures crabgrass and nutsedge will start to di
Hello my name is Dominic and I will be your lawn tech . Today I applied your last fertilizer to your lawn ,This treatment will help the growth and color of your lawn. Now that we are getting cooler temperatures crabgrass and nutsedge will start to di
Hello my name is Dominic and I will be your lawn tech . Today I applied your last fertilizer to your lawn ,This treatment will help the growth and color of your lawn. Now that we are getting cooler temperatures crabgrass and nutsedge will start to di
Hello my name is Dominic and I will be your lawn tech . Today I applied your last fertilizer to your lawn ,This treatment will help the growth and color of your lawn. Now that we are getting cooler temperatures crabgrass and nutsedge will start to di
Hello my name is Dominic and I will be your lawn tech . Today I applied your last fertilizer to your lawn ,This treatment will help the growth and color of your lawn. Now that we are getting cooler temperatures crabgrass and nutsedge will start to di