Dominic Albanese was pleasant and took his time to answer several questions.He was very informative.Alway does a good job with lawn application.
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The Call prior to servicing is too close to actual servicing. It is done the evening before the Scheduled Servicing. My Preference would be at least 2 days prior to Servicing. That way I could call back to delay because of other scheduled Servicing (lawn Cutting).
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The guys that come to do the spraying are excellent… just not happy that I don’t get a call the night before and when I switched to email I did not get that either.. I work overnights and sleep in day and I won’t leave my gate unlocked so they have to bang on door and wake me up
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From the Initial Sales Representatives Presentation, which by the way, Was By Far One Of The BEST Example of A Well Trained Sales Person From Start To Finish! He Made My Decision to USE THIS COMPANY Easy!! Looking Forward To All Future Services. Thank You! The Only SuggedtionI Have Would Be ToHave The Sales Rep.'s Name On My Invoice order To Help Remember His Name. So that I Can Refer Him Personally & Give Him The Credit that He DESERVES! Warmly, Denise Ferrara 10 Kelly Dr. Sicklerville
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Dominic was great and explained what was being done today. Told him about the clover problem and he said he would be sure to treat it.
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Listens to my concerns and says he has a plan for lawn improvement. Looking forward to his expertise
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My contract is for front, sides and back. Last two applications have only been in the front. I was gone today and mentioned this to Justus and he graciously did the back.
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Needed to change appointment time twice but very customer service rep was very understanding and helpful.
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So far so good! June is the hardest month so hopefully if will stay looking as good as it is now!
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