We had him check to see about mold. Was honest with us and very nice.
Response from SERVPRO West Pensacola:
Thank you Angela, we like hearing from our customers, glad we could help.
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Steve was honest about my issue, wrote out a plan for me to do on my own and thats as simple as it gets. Good customer communication and what to get and what to do. Worth the appointment to have piece of mind and a plan.
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Overall Experience
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Couldn't be happier with the experience. Thank you ServPro for all you do.
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Customer has high levels of stachybotrys, black mold, growing inside the walls in her kitchen. Cabinets will need to removed to gain access to wall cavity allowing us to treat and clean thoroughly. Once the kitchen is remediated we will retest the area making sure the remediation process was successful.
An owner of a condo in Perdido Key was concerned that an out of state water restoration company was exaggerating the extent of the water damage in the subfloor. I was able to test the subfloor in several locations and was able to confirm that the moisture measurements were correct and the floor should be removed. Not what the customer wanted to hear but at least the information they are being told is truthful.
Mold appeared on ceiling next to the window in this customers house. We determined the ceiling was not leaking nor was the window. Moisture was from single pane window located in a vaulted ceiling allowing condensation to form in the corners. Recommended a product to clean the area and recommended customer to install a ceiling fan to increase air flow.
House being remodeled had some water spots in bedroom. Customer was concerned that they had a roof leak. We were able to test the ceiling with both a FLIR camera and a non invasive moisture meter. No moisture was found on this day. Recommended the ceiling to be retested after a hard rain to make certain.
Home in mid town had a roof leak, mold has begun to grow on bedroom ceiling. Will require us to remove a section of ceiling and insulation to determine the extent of the spread. We will clean, treat and place air scrubber and hydroxyl generators to kill and remove mold from all surfaces and in the air. Lastly we will clean and treat the HVAC and the ducts to insure house is safe.
Commercial Mold Remediation Brent, Florida.
Large Catholic Church had major roof issues and needed SERVPRO WEST to secure the sanctuary and protect all the contents while the roof is being repaired. Our guys responded within the hour and had the job secured before the rains came.
Post construction cleaning of 125 condos in Perdido Key FL. Condos were damaged during hurricane Sally and needed much work to het them ready for the summer season. Crews are HEPA vacuuming drywall dust from ceilings and walls, removing furniture plastic and floor protection before our crews clean each unit. We have 10 days to get them all done before spring break.
A small church still has a leaking roof from the storm, insurance is finally paying for a mew roof. Mold has consumed the structure in the time being, church will need extensive remediation before it can reopen.
Customer has a very small amount of ceiling damage from Hurricane Sally. SERPRO of West Pensacola’s Reconstruction service will remove the crown molding and repair and paint this small imperfection. Our reconstruction service can handle any size build back or remodel.
Duct cleaning is a major part of post construction and mold cleaning. Running brushes through the ducts as well as using air scrubbers to remove dust and particles from the air.
Home in East Hill has a moisture issue in master bath where vent on roof has leaked onto the ceiling and allowed mold to grow. We will remove the section of drywall, treat and then replace and paint to match. “Like it never even happened”.
Mold work begins today on a hone that had extensive water damage, setting up containment before starting demo.
Small amount is mold growing on roof deck in attic due to the roof flashing being torn off during storm. Will repair flashing and treat roof deck with anti microbial.
One in East Hill had a washer and dryer leak, the water when on undetected and caused mold to grow inside the wall cavity. We are recommending an air quality and a swab test be performed by an independent mold assessor to make sure the growth is not black mold before any work is done.
