6309 Canyon Dr
Amarillo, TX 79110
806-350-6637

Local Reviews
for fort worth, tx

Rated 4.7 out of 5 stars based on 18 customer reviews

Map of Fort Worth TX

Pricing is ridiculous and was inaccurate



Well, the first issue was they never came the entire day they were supposed to and when I called that night, they apologized and gave some dumb excuse. I had to wait an extra day, which I didnt make a big deal about. Then after already paying a full month of storage when it was only in there two weeks of that month, they charged me $198 to pick up from Fort Worth to Bowie. It was 57 miles. With tax and everything it shouldn't have been any more than $150 according to the quote I was given which was $69 for the first 30 miles and $3.00 a mile after that. When I called to complain the lady I spoke with who said she was the manager named Angela, stated they don't charge per specific address to specific address just from city-to-city which makes absolutely no sense, what if I was moving within the same city? Plus, I'm supposed to pay you mileage you're not actually driving?? What?? lol. I asked to speak to a manager and she said she was it but that she would refund the $40 they overcharged. No apology, no nothing. Customer service was ridiculous just like the charges.