I used to love J&J BUT thinking seriously about changing companies! If it wouldn't be that I love the service and great experiences with Mr Flook, I'd change. My daughter has J&J and we are in the same yard so he usually parks in between and forays both houses. We used to be scheduled together but J&J rathers 2 separate service days for 862 / 872 Benny's Lane! Same yard! Guess that's why our rates have increased! I'd love to get a call for me to say more!!!