I am impressed with the excellent, fast service that I received. Dominic is extremely personable and explained the problem clearly, showing me the part that needed to be replaced. If I should need any service in the future, I will always call your company and I will recommend RA Nichols to all of my friends. Thank You
Very professional service. Will highly recommend.
Great service. Thanks
Very professional and cooperative
The technician (Domenic) was very professional, helpful and pleasant. Explained what had to be repaired, the cost and even changed the AC filter. Very nice young man.
Careful professional work on complicated job.
John Morgan was absolutely great. He addressed the problem and, immediately saw what he had to do. His work was quick and resolved the situation.
Test Backflow Outside Irrigation Backflow passed inspection- service restored
Customer explained to each the hose bib had broke and wanted to replace it and bring the shut off valve upstairs as opposed to having it in the crawl space. Tech cut out and remove old hose bib and valve, and capped old line. Master bath lav sink was used to tie in new shit off valve before pip went back into crawl space for new FF hose bib to exit back out of pre existing hole in place of the old one. No leaks are present at this time, and insulation was put back in its place.
When offered customer requested purchase of a 3yr service plan. Tech confirmed toilet lever ( master bedroom toilet) had broken off due to old age. Tech had given the customer the option to repair the broken lever, complete a minor rebuild of the toilet, or replace the toilet. Customer opted for a minor toilet rebuild. Technician shut off the water to the toilet and replaced the supply line, the fill valve, the flapper, and the toilet flush lever. At this time toilet is functioning properly and leak free.
Tech arrived and was shown to water heater room , while customer explained the problem. Coming home to no hot water and a after attempting to light the pilot with no success she called her insurance company prior to calling RA Nichols. Tech confirmed that there was gas goin to the unit and all water was flowing as it should. Numerous attempts were made to ignite the pilot however it was unsuccessful. Due to the age (approx 10 years) and indicators of normal use and indications of age on and wear on the other components to the unit the technician determined a replacement unit be installed. Customer authorized work be performed. Water was turned off and drained out of the unit . A new unit matching up to the old make and model was installed as well as a new expansion tank that needed to be replaced. Water was turned back on and tech confirmed that no leaks were present and the water heater was functioning properly.
1 year warranty for parts and labor
Water heater was recessed in the laundry closet next to the washer dryer unit. Techs disconnected and pulled out the laundry combo unit in order to work on the water heater. Water to the unit was then shut off and drained prior to disconnecting the old water heater and draining down the tank. A new Bradford white â€œlowboyâ€ installed in place of the old unit. The old gate valve for the shut off was cut out and a new ball valve was installed as well as the fitting to the water heater. Water was then restored to the unit and air bled from the lines. Once the water heater was pressurized tech could confirm that no leaks were present and the unit was in turned on to ensure that it was properly working. Electrician Is scheduled to for a follow up app tomorrow morning
A/c not working because of failed capacitor.replace capacitor and got unit running.
Replace thermostat with basic Honeywell t4
Ac broke needed new 55 mfd capacitor
Need to change txv valve and filter drier to stop restriction of refrigerant in the system unit may be under warranty so office will look into warranty part. Part not under warranty tested unit unit is working
Duct cleaning was performed via the registers from the following 6 locations. The foyer near the front door, the utility closet on the floor, the back door area in the living room, the kitchen near the window, the master bedroom near the window, and the bathroom near the window. Large amounts of sand and dirt were pulled from the registrs , as well as a small amount of other debris.
Technicians replaced water supply shut off underneath sink (angle valve). customer supplied faucet was installed onto customer supplied sink, along with pushbutton pop-up drain. Sink was placed on new vanity, and supply lines were hooked up as well as trap and tailpiece for drain. Faucet and drain line were tested to ensure proper function and no leaks present.
Cut back and restore 6â€ flex line with coupling