RA Nichols suppose to install new gas pipe to second floor stove. I was told to get my contractor to take down some cabinet and the exhaust fan in this kitchen. Last Thursday they were in the house for the job and I was not on site. In the afternoon, they called me ask for payment. I told that I will be back the next day and can pay them then. But they insisted that they need to get payment from me that same day that the job is finished, so I paid by my credit card, with the understanding that the job is finished. When I get back to check, I realized the job is not finished but I did not realize on how much they left undone as I did not get up to the attic to check. Since then, I have called several to ask them to come and finish the job. First they told me that they will come and check and finished the job today (Wed). Tuesday afternoon I got a call saying that they are not coming. I asked why and they said they will call me back and of course no call came back. This morning I went to the property to wait in case someone comes and called to ask again. They simple told me that no one will come today. As I thought that they only missed the part of the job near the gas meter in the basement, I asked my contractor to come and put the cabinet and exhaust fan back. I asked him to check in the attic to see how the pipe was laid and he took a picture for me—the pipe is simply open in the attic, no where near the kitchen and the stove! Finally I realized that they just did less than half of the job! I called they again and this time got the owner on the phone. The truth is that they are short handed and they did not finished job. And they can’t do it this week and I have to wait until next week. I asked about the cabinet and exhaust fan I took down and put back—-what I suppose to do? Take them down again? The answer I got is that I do not have to do it. Then what on earth they asked me to do this before? It cost me time and money. So I am patiently waiting for next week and only hope that they can finish the job.
My heating system is a bit older and a hydronic panel broke. I called for emergency service and they came quickly to help resolve the problem. They ordered additional parts which were also installed a few days after my issues. Spoke with the technician who was professional and knowledgeable. The owner listened to my needs, explained the situation and followed up with a plan. I feel my that I have a sense of safety and security with this company; knowing issues will be addressed in a timely, professional manner. Highly recommend this company.
WOULD RECOMMEND YOUR COMPANY AND WILL ...EXCELLENT PRICE AND SERVICE
Thank you for your quick response and patience while coordinating with the water company.
Paul was excellent. solved our heating issue and also provided information regarding future improvements.
Tv inspection of the main line from the area of excavation at back left corner of house. Techs inspected from pipe entrance out approx 10 ft to city main. No breaks or major blockages, however build up was noticed and brought up to customer ,with explanation of it possibly flushing out once line is in use or line may need to be hydrojetted to clean line and prevent blockages.
1st floor toilet needs new handle. 3rd floor, one toilet (room towards front of unit) needed a new flapper and fill valve given explanation of customers complaint and techs observations of operation. Which was rebuilt on this service call. Toilet is properly functioning without leaks or issues. *awaiting approval of landlord The other toilet (3rd floor back of unit) recommended rebuild due to fill valve showing signs of leaking . Basement toilet recommend rebuild as well due to fill valve showing signs of leaking and not properly shutting on and off. Tech observed all toilets are American standard and similar in age and models. It is recommended all toilets be rebuilt given age , wear and tear of normal use and signs of deterioration of parts.
Leak coming through ceiling under upstairs bathroom
Replaced 40 gal water heater Please email copy of invoice to KPease@weichert.com
Disassemble and completely clean coil with water and chemical to unplug restriction of airflow
Wants basic thermostat
Replaced flapper and fill valve on upstairs Toto toilet Pulled and reset basement toilet tank with new gasket and bolts Tested both multiple times - no leaks all is complete and in working order
Ac not working tested capacitor and replaced unit working at this time 1 year warranty
12 year old carrier furnace and a/c Unit is working good at this time meaning electrical is running on low amps and unit is clean. Some dust is starting to form on blower wheel but is expected to due to age. Pressures are good reading 10 on sub cooling which is right weâ€™re it needs to be. Run/start capacitor is teetering on the potential of failure reading 36/45mfd. Does not need replacement as of now but may need in future
Customer AC unit not working. Diagnose for AC Repair, unit extended beyond lifespan and recommended new air conditioning unit. Install new Trane Cooling System. Cooling system now ready for summer months.
AC blowing hot air. Technician diagnose and perform AC repair. Replace capacitor to blower fan motor. AC repair complete and air conditioner in proper working order.
We restored heat to her home.
Repaired broken baseboard that had froze and burst.
This morning we are installing a hot water storage tank off of a new boiler