We were having backed up plumbing issues in our kitchen sink and washing machine. We cleared the under kitchen sink cabinet lines but we were wanting to understand why this kept happening over the few years. We knew even though we never put anything heavy through the disposal that there had to be something else wrong. Our fear and worry was about having to have the kitchen torn apart by a jackhammer and knew it could be very costly from the work involved and the replacement of the damage that would be done in the kitchen and possibly our concrete porch area. Tim from AAP came out and did a camera test on our drain lines which go from our front yard & porch all the way to the kitchen sink. We came upon the terrible situation and our fear that the original pipes had several large holes rotted through, and the water essentially was draining into the soil under the house foundation. We knew the longer this goes on not only would the backups continue every so often, but the bigger issue of having the home foundation sink. Tim immediately settled our fears of having to tear apart the kitchen floors or even the porch. Instead, offered the solution of epoxy vinyl to be inserted into the pipe line which would create a new inner wall and stop the pipes from leaking into the soil under the house. He also informed us that we would be trenchless and they could just make a small dig into the grass and be able to seal everything without touching the kitchen or porch. Every step of the way the team that came out (Tim, David, and Chris), made sure everything was explained and we knew exactly what was being done. They finished the job efficiently and even gave us a DVD of the before and after views of the work done. The cost was much less than the tearing apart our floors or porch and the life of the pipe is now increased over just replacing it with a standard one. Thank you AAP.
