Our technician was very kind, considerate and grateful for the help I offered. However, he took a long time to indentify the problem and had to speak on the phone with a supervisor multiple times.
Response from Ackerman Plumbing :
I'm sorry to hear you weren't totally satisfied. As a reminder, we offer a 100% satisfaction guarantee. Please call our office if you'd like to review further. Thank you.
Excellent service. Very customer focused and addressed our problem quickly & with professionalism.
Water heater replacement needed on a Saturday morning. Call answered immediately and plumber was at our house in about one hour.
The job was done very professional
Prompt response to my call
Kim was awesome. She worked to get my water heater replaced the same day. She initiated exploring if my warranty had expired! It hadn’t, so I saved a lot of money. The brand I had/have is not even one that Ackerman sells! This integrity and valuing of customers is not common today! I recommend Kim and Ackerman Plumbing with the highest rating possible!
Contacted Ackerman to do some work in my art studio. Very nice people and outstanding work.
A customer in Coralville needed a new water heater ASAP so we installed one.
Installed a gas line to a customers pool in Coralville
Iowa City Plumber - investigated leaking shower
Iowa City Plumber - cleared drain line for a valued club member
Iowa City Plumber - investigated a leak from a tub/shower
Repaired a shower handle in Iowa City
Outdoor faucet was leaking so we replaced it with a new Woodford faucet in Coralville.
Iowa City Plumber - checked operations of the water softener
Iowa City Plumber - Repaired shower valve and hooked up soft water
Iowa City Plumber - installed a new garbage disposal
Iowa City Plumber - installed a water softener
Iowa City Plumber - replaced valve
Iowa City Plumber - Removed laundry box, roughed in for utility sink and installed.
Iowa City Plumber - installed shower trim
Iowa City Plumber - installed a new water heater