From my initial contact till I was paying the bill, Ackerman Plumbing was amazing! Kim, in the office, was thorough and communicated expectations very clearly. Eric, the technician, was helpful and very informative. He was able to diagnose the problem and fix it all in one morning. The cost of the repair was relayed before the work and it was less than I expected. Ackerman Plumbing earned a new customer!