Chase was professional, courteous, and affordable. Chase replaced the older gas valve, removed extra copper pipes, installed a hard pipe for gas (removing the old bendable pipe) and moved my vent a few inches by rotating the Y-split to keep my single walled vent and costs down. Chase did these extras at no additional cost. The final cost was exactly as quoted. KC Water Heater was the most affordable of 6 plumbing quotes. Specializing in water heater replacements and sticking to Internet advertising allowed KC Water Heater to provide a top notch service at affordable rates. At the higher quotes I was prepared to replace the water heater myself. I will definitely refer KC Water Heaters for any water heater replacement job.
Chase arrived on time (a bit early, in fact -- Awesome!) and did a great job installing the new water heater. The service was fast and very professional.
I recently decided to replace our 15 year old water heater once I heard the new regulations were going into effect. I called Chase and he provided me all the information I needed to determine what size water heater would be right for the house. During install Chase took the time to custom fit the incoming water and gas lines instead of just making the existing lines work. What I appreciate most about Chase was that he cares most about his workmanship and the customer's satisfaction. Lastly, his quote was spot on and very competitively priced considering the time and materials. I highly recommend Chase and KC Water Heaters.
Response from KC Water Heaters:
Thanks for your kind feedback. It was a pleasure working for you.
Suddenly being without hot water (on a very cold winter Sunday) is miserable as anyone can understand I called Chase on Monday morning and, even though he was already heavily booked, he kindly came out that night and replaced our broken heater instead of making us wait through another very cold night. He also stuck to the price he'd quoted over the phone. Extremely FAIR and reasonable.
great service! Very knowledgeable! Very pleasant and cleaned up during and after the service! would highly recommend!
KC Plumber Pro is my new "go-to-plumber". I tried some others over the past couple of years and just didn'f feel comfortable. I called KC Plumber Pro late Thursday night and had a replacement water heater before noon on Friday!
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