We had a leak in our 15+ year old water heater. I called Chase and he was able to come out that morning. He answered all my questions and was able to remove our old water heater and install a new one that day. He was very knowledgeable about the different building codes around KC and took the time to share with me how to increase the life of my new water heater with some simple once a year maintenance. I will call him if I have any future plumbing needs and would recommend him, especially if you have water heater problems. Bottom line: Friendly, knowledgeable and did quality work at the best price.
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I called many different companies it almost seems the bigger they were the less they knew. I finally through a friend got KC Water heaters number where they were knowledgable and reasonable. I would highly recommend KC water heater to all of my friends and family. Very professional and curious.
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I would highly recommend Chase Thompson and KC Water Heaters to anyone in the KC area. Top notch.
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It's such a rarity these days to find someone who is as absolutely committed to doing a thoroughly quality job as Chase Thompson of KC Water Heaters. He is a clean-cut young guy who displayed an exceptional work ethic. He was very generous in his use of additional parts to make sure everything was installed correctly so that the water heater would last as long as possible and reduce the possibility of it causing any future issues. His pricing is very fair as well. I will be recommending him to my friends and family. Without hesitation he is the first and best choice person to call for a new water heater!
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Chase provided me with a quick quote, stuck to his price through the process, and talked through everything with me in detail to ensure I knew everything about how my new water heater worked after he installed it. I would highly recommend him to anyone who needs a new water heater--in fact, I already have!
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Months after the job and just wanted to say thank you. Wonderful job!
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It's nice to know there are still people around who cares more about the customer than the dollars.
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Chase had a competitive quote and stayed with it even though he did extra work to make the system safe and reliable. He used quality parts and did not take short cuts. He was right on time and took the time to explain what he did and what I needed to do to keep the system maintained. You won't get this quality of service and attention to detail from the big box stores installers.
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Chase was on time, able to promptly schedule and appointment that worked with my schedule. He called before the appointment to confirm. He did a quality, neat install and cleaned up afterwards. We are happy with the new heater so far. His pricing was straightforward and quite a bit less than all the big name companies we had give us quotes. Would definitely recommend KC Waterheater to anyone looking for a new water heater.
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Seriously, the best service I have ever had since owning my home. Chase is professional and takes pride in a job well done. He not only replaced my water heater, but he also moved it to a better location and re-routed some water lines that weren't up to code (from a previous service done by a different company). He also had to extend the gas line. This was all done for the original, quoted price! Unbelievable. Chase explained all my options with no pressure to buy and answered my questions. He is truly an honest, competent service provider. I highly recommend chase for any plumbing needs.
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Chase was outstanding......I will recommend.
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Chase added a couple of extras to really up the quality of the installation. He wasn't aware of those extras when he quoted me over the phone, but he did them anyway at no extra charge.
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Sometimes water heaters get dented during shipping. When they do we get you a new tank.
Replace a Richmond water heater with and AO Smith.
Install new 40 Gallon GCR40400 AO Smith with thermal expansion tank.
Install 40 gallon State Select water heater and spin water heater for access to the gas valve.
Replace section of polybutylene above water heater.
Replace a 15 year old Bradford awhile that was leaking from the tank.
Install 50 gallon A.O. Smith water heater and replace the old flexible lines.
Water pressure 75 psi with no PRV. The old hot water heater was installed 10 years ago. The water softener paired with cooper supply lines likely attributed to the failure of the Bradford White tank.
Replace a 16-year-old Bradford white with a new 50 gallon water heater.
Install an 80 gallon State Select ES6-80-DORT electric water heater with thermal expansion tank. This tank has been regulated by the Department of Energy and will no longer be in production after April 15.
Install an 80 gallon state water heater. This is one of the last 80 gallon electric water heaters to ever be installed due to new regulations.
Install 80 gallon electric water heater with large expansion tank.
