Chase did an amazing job from the start. He took the time to explain our options and the install process before we even scheduled an appointment. He was available two days later, and did a great job. He was helpful in explaining the new water heater's features and tips to ensure proper functioning. He also fixed our main water shutoff that day that was in a very tough spot to access and did an amazing job. Long story short: great service, best price, honest work. We will be working with this company in the future.