The technician was pleasant to work with and nice and courteous.
Very knowledgeable and friendly explained in detail what needed to be done before he started any work
Did not need to repair anything after a quick look at my problem
Response from Matthew's Plumbing Solutions:
Hi Chris, Thank you for your 5-star review! I’m glad we were able to help you identify the issue with your product. Please let us know if there’s anything else we can do to assist you.
I had a great experience with Matthew's Plumbing Solutions. I had my hot water heater go out on me and the company I normally do business with was book for a week, so I needed a reliable good plumbing service. I took a gamble and looked at Matthews reviews which was positive and it was correct. I sent them a email on Sunday, took pictures, and they were out here on Monday. Joao explain everything to me, was professional and had it done within 2 hours. Thank you for your professionalism and good work. I just pray the AO Smith water heater manufacturer built a good water heater.
Response from Matthew's Plumbing Solutions:
Thank you for your review, Robert! We aim to exceed expectations and are thrilled we were able to assist you so quickly. Please let us know if we can be of any assistance in the future!
Norm had called prior to showing up (on good Friday at 5pm) with direct knowledge and took care of the issue in a timely manner. The price for the parts and labor were affordable and we feel very satisfied with the experience overall. Highly recommend this company!
Thanks so much for all of the help! Ross was really great and friendly. He also did a good job explaining things for us. Having a payment option online is great too.
Very professional and did the job quickly and was great to deal with!
Response from Matthew's Plumbing Solutions:
Glad to hear you had a good experience with Blake and the company! We greatly appreciate your business and will always be here if you need us again!
I was having a problem with my water pressure. I called Matthew's Plumbing and was able to get an appointment set up very quickly. Matthew came out and after a quick assessment knew exactly what the issue was. He was very fast, friendly, honest, affordable and very professional. I will definitely use them again in the future!
Response from Matthew's Plumbing Solutions:
Nadia, it was my pleasure getting that pressure back to where it’s suppose to be! Thank you so much for the feedback and we greatly appreciate your business. We’ll be here whenever you need us!
Blake was very helpful. He came in to inspect the plumbing issue and offered a solution to me. He was able to resolve the problem quickly. Great service!
Response from Matthew's Plumbing Solutions:
Tasha, thank you so much for this feedback. Myself and Blake greatly appreciate it!! Please do not hesitate to call if you are ever in the need of plumbing service again!
Raleigh plumber investigating a kitchen sink with no hot water. Matthew’s Plumbing Solutions diagnosing the issue to restore proper water flow.
Currently investigating a water pressure issue
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