I was pleasantly surprised at how easy it was to schedule. I received high quality work at a reasonable price!
Josh was great and was able to get the repair done quickly.
Explained what he was going to do and then got it done fast.
Faced with the double problem of a malfunctioning furnace and a gas leak, Cory did his usual outstanding job with this complex and demanding situation. He is to be commended for his professionalism, sensitivity, diligence, thoroughness, calm and confidence-inspiring demeanor, straightforwardness, tact, discernment, knowledge, resourcefulness, hard work ethic, and probably a dozen other great things I can't think of right now. If it weren't for him and his wide-awake way of going about things, I'd still be breathing natural gas at home all the time. He is exemplary, and a pleasure to have on-site. Cory, you're great! And thanks as well to the Mike Diamond organization for its own part in supplying smooth, seamless, service to their clients.
I was very pleased with Edgar once he arrived. I was less than pleased that 1) I was given a time frame for the arrival that was not met and 2) the dispatcher had little or no empathy that I had to remain available for the whole time frame and actually outside of it. She seemed to think that I should just accept it with no regard for my time. I would recommend she think about how she feels when people are unaccountable with her. 3) I felt the pricing was pretty high for replacing a short pipe and the bottom tub faucet.
Wonderful tech. Came out to the house, couldn't clear the block right away but didn't stop trying. Eventually it was cleared up enough to function perfectly.
Tech cables mainline sewer and restored flow
Hydro jetted the kitchen line through cleanout
Cabled down stairs lavy sink cleared the line but needs to hydro jetted
Repaired a/c unit with new dual cap and new contactor