My husband tried to run the drain clearing machine into the pipes, however he was unsuccessful in his efforts. A neighbor told me about the $99 drain clearing special so I thought why not. Justin came with his helper and they ran their machine down the drain and it cleared out the clog. My husband it 80 years old so I don’t like him doing to much around the house anymore and I liked the fact that we were given options instead of being told the highest price. I will be calling them back when I have time to do the repairs. What a splendid experience.