When I called Sun. morning (blocked sink) the 1st available appt. was Mon. from 9 -1, which meant missing work but I had to go with it and did not complain (1st available is 1st available after all). I then got a welcome & unexpected call a few hours later on Sunday letting me know someone was in the area & could come by that day, which was awesome. The service was very quick and professional, and the price was as quoted. Very much appreciated.