Nathan gave great service and explained what he was doing. My husband and I always felt that he was truly trying to do what was best to take care of our problem.
Installer did great job. New exactly what to do
He was amazing. Very friendly, professional, polite, just an all around good guy. Seriously, you need to pay that man more! He is an asset to your company. I will recommend y’all to anyone that needs help. Outstanding service! Thank you!
Arrived within an hour on a Sunday afternoon. Thorough explanation of options and costs. Efficient repair. Technician was courteous, professional, and observed all COVID safety protocols. Couldn’t be more pleased. Will definitely choose this company in the future and will ask for this technician
Awesome techs but too expensive for one hour of work
Aaron was professional, explained things plainly, and was upfront about pricing. He did great work.
Was knowledgeable of necessary steps to add in a gas line for a grill. Work was completed 2 days after quote.
Mr Smeltz did some replacements for a leak under my kitchen sink. Service was awesome, didn’t take long, wasn’t pricey at all. I appreciate your services Mr. Smeltz.
Provided upfront pricing for location of main water service from well pump the house, homeowner is going to check around and get multiple quotes before moving forward, Property is brand new, location of utilities is needed to install fence
Includes: -hydro jetting leach field from septic tank -injection of bio-mat removal product into leach field -generally speaking there is an 80% success rate ***if there is a repair needed to leach field additional upfront pricing will be given at that time*** *** no guarantee on timeline of solution, or how long solution will last*** ***if digging is required for accessing turns to hydro jet no additional fees will be aquirred.***
Gave customer estimate to complete job after he has counter tops installed he will call to schedule to have work done
toilet. standard two pc, customer supplied, does not cover flange repair/replacement 90 day labor warranty On initial visit customer pointed out concerns of water at the base of their hall powder toilet, so I gave the customer multiple options and upfront pricing and based on several other components within that toilet that were subject to fail customer chose at that time to purchase his own toilet and have us install it. We were back today to complete the install everything was successful and after the installation I tested thoroughly and now everything is functioning properly Nick pleasants Hillsborough,nc
Includes: -exposing septic lid on liquid tank up to 36â€ -pumping septic tank up to 1,000 gallons -installation of access riser up to 36â€ on liquid tank -emergency dispatch fee ***if further diagnosis of leach field, further maintenance of tank or pumping of over 1,000 gallons is required additional upfront pricing will be given at that time*** Clay 336-626-6874 336-653-7196 Chris 919-904-2746 919-732-9351 Upon arrival, hand dug to find the second lid on the septic tank, removed old concrete lid and and pumped both sides of septic up to 1000 gallons and scraped the walls and floor of the tank to get all solids out of the tank, installed 3 foot riser and lid, upon completion of pumping I made homeowner aware that the leech line did not appear to be drawing as it should and recommended that a camera be ran through the leech system to locate problem, after signature approval I began to camera the leech line and found what appeared to be standing water and a soft bl
After arriving to the home the homeowner made me aware that the home is finishing up construction and he would like estimates on preemptively installing a water treatment system, After performing a water analysis I have presented multiple upfront prices for installation of various systems for the homeowners consideration, once the home is finished and they have moved in he will be reaching back out to further discuss the options
After arriving to the property the homeowner made me aware that the landscaper has had a clean out underneath a pine tree in the side yard so holding water, we are also unsure if this particular Draymond goes to the exposed septic tank for the other portion of the house or if it goes elsewhere, I have provided two upfront prices, to both replace the clean out as well as locate where this particular drain line goes before attempting to clear the line, at this time homeowner is going to continue to keep his appointment with his existing septic provider before moving forward with any work
Upon arrival customer made me Aware that the powder toilet was leaking at the base,I found this to be true so I gave the customer upfront prices and options and based on the age of the toilet he chose to purchase his own toilet and have us install it 10/5/2021 9-10am
Best plumber, hillsborough plumbing, and drain cleaning
High water bill diagnostic Upon arrival customer made me aware that she was still experiencing a high water bill so we did a high water bill diagnostic dye tested all toilets, checked underneath all sinks checked all lavatory faucets, kitchen sink faucets, washing machine shut off valves, hose bib, water heater, all copper pipes in crawlspace and also took an approximate 30 minute video. Of a meter and there is no water usage at all. We spoke with the water company they let her know that it was potentially because of the backdated billing cycle water bill has doubled Nick pleasants Hillsborough,nc
Upon arrival customer made me aware that his downstairs toilet was very poor flushing I found this to be true and upon inspection of the old other toilets found them to be almost 40 years old and I recommended to be replaced, I also checked the pressure to the home found it to be approximately 95 to 100 psi, customer is on a community well and does not have a pressure regulating valve. I gave the customer multiple options upfront pricing I am going to email these estimate so that he can make an educated decision on what it is he like to do and again at a minimum I highly recommend installation of a pressure regulating valve Nick pleasants Hillsborough,nc
Includes: -repairing exposed 3/4 copper water line leak under home After arriving to home the homeowner expressed that they have a leak that they can hear inside the house but cannot identity, after entering the basement as well as a crawlspace I was able to locate a leaking three-quarter inch copper waterline, after supplying an upfront price to restore water to the home and gaining approval I proceeded to repair the waterline in the crawlspace observing the copper to be extremely thin, after returning water to the home and verifying that there are no more leaks I have supplied multiple upfront prices to replace all the waterlines in the home, I will be in touch with the homeowner no later than Wednesday to further discuss the options moving forward
R&L Royal services came by the end of 9/14 after Nathan spent several hours addressing the issue and trying to figure out the best course for the customer being it was something out of their hands so to speak. R&L ended up performing some type of work that rectified the situation and customer states as of now they are good to go but if anything is to change they will call us.
Upon arrival customer made me aware that he was looking to relocate multiple waterlines to the opposite wall in the master bath shower and a Delta shower valve with separate diverter for handheld sprayer as well as relocate a toilet waterline approximately 4 inches within a stud to accommodate for sheet rock and Waterlines and drain lines capped for a vanity that will be pulled out and a new one set after new vanity set we would need to reconnect drain lines and water Lines drain lines . Customer has a drop in shower basin which is tile ready but the drain line is inch and a half and will need to be converted to 2 inch The estimate Iâ€™ve provided the pricing of full rough end of shower pan 2 inch P-trap added on to 2 inch lateral line as well as roughing in Brizio diverter and delta monitor shower valve as well as capping hot and cold water lines and drain lines on old vanity so customer can reset new vanity. This top estimate also includes moving the CPVC waterline of a toilet appr
Pull and reset toilet as well as rebuilding the toilet, this will include all new gaskets and seals for the toilet Completed work that was quoted to do a Major rebuild on guest toilet and also install new toilet seat in upstairs master bathroom