After arriving to the home, the homeowner made me aware of how their septic pump alarm went off today. When I arrived, the light and alarm were on. Located on the left side of their home, is the 1000 gallon tank and pump basin. The homeowners moved in 3 years ago and never had issues with this pump station. They also have no previous work or records done on the pump. When they moved in the septic system was pumped. I began by opening the riser lid and control box. Approximately 200’ away the homes septic drain field is located. It seems to be operating on a LPP system due to the many valves, and main gate valve. The smaller lines have different pipe schedules and diameters. The pump was attempting to pump, but was not moving the effluent in the tank. However when I touched the pump, it seemed that something dislodged from the pump and it began pumping to the drain field. While observing the pump,mi noticed water spraying out the discharge line. This could have caused the pump to overhe