Workers Were great. Only issue was minor scheduling problems could have been avoided if home owner was aware of ac aluminum coils needed to be removed prior to there work.
Response from Restoration 1 of Springfield:
Hi James, thank you for the kind words. We did discuss the scheduling issue and have come up with a few ways to mitigate that in the future. We definitely are not perfect, but i always tell the team it's ok as long as it's not due to a lack of effort. Fortunately we rarely have that issue.