Todd is an exception in the customer service industry; I have a dinner party tonight and was a little freaked out to come home to a flooded first floor. Called Todd, said not to panic and not to cancel until he had an opportunity to get to the bottom of the problem. He did a quick analysis of the situation, got his equipment and went to work. Problem fixed, house cleaned and guests to arrive shortly. I can not say enough about the service and knowledge of the TMZ crew. Thank you so very much!
