Jason, the company representative, was extremely helpful in assessing the situation and advocating for us with the insurance company. You will be able to tell within just a few minutes that he knows his job well. Personable and honest as to how he perceives the job. The roofing crew came ready to work and got right to it, doing a great job in a wind strong enough to make it hard. Looks like a different house. The neighbors have all commented on it, too. Nice. Top notch job all around..