I wanna thank Laura for taking the time out to resolve my issues and going above and beyond my call, I have called before and never received such kind service. Laura is a perfect example of what customer service is, as a person who is also in the field with customers this was very much appreciated.
Robert T. was very prompt, courteous and did a really nice job very efficiently. The call letting me know he was on his way was much appreciated-and he confirmed that I DID receive that call as soon as he arrived. He made sure I was satisfied and asked if I had any questions before he left. Thanks so much, Bob!
Wasn’t sure what was wrong with my cable?? It was very well-explained to me.
Service man checked all connections inside & outside locating problem & restoring service.
Robert was kind and respectful as he walked in the door to my home. He immediately got to work and knew the issue right away. He had my internet issue corrected and had us back online in what felt like seconds. I would highly recommend his, and service electric’s, services to anyone. I appreciate his help and kindness as well as the prompt attention from Service Electric in scheduling an appointment so quickly. I sincerely hope he is well compensated for his all star work as it is difficult to find someone both personable and knowledgeable. Thank you for your time.
It was a pleasure speaking with you today. If you would take time out of your busy day to take a brief survey, we would greatly appreciate it. The survey is to rate the customer service representative, Laura, that took your call regarding the billing on your account. Thank you, and have a wonderful day!
Please rate your call with Lori. She placed an order for phone service for your sister Betty Ann.
Please rate your New Service Install call with Lori.