Kyle went above and beyond. I have been having difficulties with my internet for several weeks now and was so discouraged and finally gave SECTV a call to a technician. I got Kyle - he was friendly, easy to understand, extremely patient and thoroughly knowledgeable. It did not take very long for him to have me up and running again. He is a definite asset to your team and give him Kudos on his abilities. Thank you Kyle - you're my hero!
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Elizabeth Torres is an incredibly kind and efficient agent. 10/10!!!
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My representative was very kind and had tremendous patience with the questions I was asking about. I have never been treated so politely in a very long time. She’s a wonderful asset to your company. SHE’S A KEEPER!
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Laura was excellant extremely pleasant and got my internet back on asap !! Thanks !!! You need more like her !!
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I had the wonderful opportunity to speak with Laura S on August 30, 2024 during our conversation she was so polite, knowledgeable, compassionate, and just an overall beautiful soul. She thoroughly explained what was going on with my account and sympathize with me during what I know can be an uncomfortable conversation. I have been recently thinking about changing my service to Xfinity however, based on my interaction with Laura today, I plan on remaining with service electric.
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Laura was very helpful, patient and professional!
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Helped me with all that i needed and am very appreciative of the support
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I found the sales team person to be pleasant and accurate. All questions were answered and I was completely satisfied.
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Marilyn P. Is the most efficient person that I have ever spoken to at Service Electric. She is Always pleasant and always resolves my issues. She is a definite asset to Service Electric.
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Marilyn was very patient and professional. Really understands customer service!
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Elizabeth Torres appeared to enjoy helping me. She guided me through the process that I was looking for. Thank you Elizabeth.
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I was responsible for assisting in modem restore and reconnecting devices and wifi cameras.
It was a pleasure speaking with you today. If you would take time out of your busy day to take a brief survey, we would greatly appreciate it. The survey is to rate the customer service representative, Laura, that took your call regarding the billing on your account. Thank you, and have a wonderful day!
