Communication is poor, once we were in the system it was okay the communication between the salesperson and the installer was poor. The installation crew was thorough to a point, however a few things that were missed were, A large bag of trash left in my garage, large deck screw's in the driveway, chips of siding trim pieces in the walkway, also I know the weather was somewhat unpleasant however they salted fresh concrete patio without asking any questions. Also large deck screw and Nails on the patio in the backyard, seem to be in a hurry to have the job finished. However they were very pleasant.