Darin resolved my problem with an outside drain and replaced my sump pump very quickly. He was ready to answer my questions and explained how the pump worked. He also went beyond what I expected and cleared my back stairs of some debris. Just a really great and well informed technician.
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Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the wonderful Review, and as always thank you for your continued loyalty and support.
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The service agent was highly responsive and helpful. Good service.
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the wonderful Review, and as always thank you for your continued loyalty and support.
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Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team
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Experience was very positive.
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team
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John was very thorough and professional. Gave practical and very fair observations. Did more than I expected. Will use him again
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Ariel was extremely professional, polite and did a wonderful job on pour plumbing repair and making suggestions on my side inquiries .
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Ian arrived, sized up the situation, told us what he would do and how much it cost. He unplugged our tub on the first try, and then he wiped up all the mess in the tub. He also gave us some advice about a stopped drain in our basement. He was polite, good-natured, and excellent at his job.
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The snaking of our drain line was successful. Considering that the service included fiber optic camera inspection of the drain line the price was still pricey but more reasonable.
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The plumber was professional and efficient. We have used their services before, 8 years ago. Both then and now they did a good job at a reasonable price. We have no complaints.
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I was very pleased with my first use of My Plumber. Having recently moved, we needed some plumbing repairs in our new home. My Plumber was able to send a technician the same day that I called (a Saturday!). Phil K was very knowledgable and thorough. He addressed our plumbing problems and made some suggestions to improve some other problems we had not seen. He was respectful and worked hard in a timely fashion. After he was finished, he went over everything he had done and completely cleaned up the work areas. I will definitely use My Plumber again if the need arises.
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Hugo was informative and helped me to understand the problems I had, especially with the Toto water saver toilet, which has caused me problems almost from the day My Plumber installed it.
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Water around the AC unit. Checked the system and noticed drain line was clogged. Clean/ Clear the line Nd flushes it out. Test the line, all working properly at this time.
1. Removed and replaced sump pump located in basement area near back door due to faulty float switch not working properly, installed the new Zoeller pump with a quiet system check valve and clean basement stairwell area of all yard debris’s and clean floor drain as a courteous ........ 2. Psi 60
Stoppage Format 1) What type of stoppage? A: tub/ shower 2) Where did you snake from? If yes- does it go into ceiling or basement floor? A:tub overflow 3) How far did you snake? A: 25 ft 4) Where did you encounter the blockage? A:5 ft 5) Did you pull anything back if so what? A: hair 6) What type of pipe? A: pvc 7) On septic / sewer if septic when was it last pumped? A: sewer 8) Where’s county/city main at? A: front of house 9) Was the problem on or off the property? A: on 10) Is a Camera Inspection Needed? If so Reason. Make sure the Homeowner/Building Owner will be present at the time of service A: no Arrive to the customer stating That she had extreme slow draining and her upstairs tub and shower bathroom during diagnoses I ran water for about 60 seconds in the tub started to back up gave customer estimate to snake the drain in order to clear blockage snaked ret
Stoppage Format 1) What type of stoppage? A: tub/ shower 2) Where did you snake from? If yes- does it go into ceiling or basement floor? A:tub overflow 3) How far did you snake? A: 25 ft 4) Where did you encounter the blockage? A:5 ft 5) Did you pull anything back if so what? A: hair 6) What type of pipe? A: pvc 7) On septic / sewer if septic when was it last pumped? A: sewer 8) Where’s county/city main at? A: front of house 9) Was the problem on or off the property? A: on 10) Is a Camera Inspection Needed? If so Reason. Make sure the Homeowner/Building Owner will be present at the time of service A: no Arrive to the customer stating That she had extreme slow draining and her upstairs tub and shower bathroom during diagnoses I ran water for about 60 seconds in the tub started to back up gave customer estimate to snake the drain in order to clear blockage snaked ret
Stoppage Format 1) What type of stoppage? A: tub/ shower 2) Where did you snake from? If yes- does it go into ceiling or basement floor? A:tub overflow 3) How far did you snake? A: 25 ft 4) Where did you encounter the blockage? A:5 ft 5) Did you pull anything back if so what? A: hair 6) What type of pipe? A: pvc 7) On septic / sewer if septic when was it last pumped? A: sewer 8) Where’s county/city main at? A: front of house 9) Was the problem on or off the property? A: on 10) Is a Camera Inspection Needed? If so Reason. Make sure the Homeowner/Building Owner will be present at the time of service A: no Arrive to the customer stating That she had extreme slow draining and her upstairs tub and shower bathroom during diagnoses I ran water for about 60 seconds in the tub started to back up gave customer estimate to snake the drain in order to clear blockage snaked ret
Stoppage Format 1) What type of stoppage? A: tub/ shower 2) Where did you snake from? If yes- does it go into ceiling or basement floor? A:tub overflow 3) How far did you snake? A: 25 ft 4) Where did you encounter the blockage? A:5 ft 5) Did you pull anything back if so what? A: hair 6) What type of pipe? A: pvc 7) On septic / sewer if septic when was it last pumped? A: sewer 8) Where’s county/city main at? A: front of house 9) Was the problem on or off the property? A: on 10) Is a Camera Inspection Needed? If so Reason. Make sure the Homeowner/Building Owner will be present at the time of service A: no Arrive to the customer stating That she had extreme slow draining and her upstairs tub and shower bathroom during diagnoses I ran water for about 60 seconds in the tub started to back up gave customer estimate to snake the drain in order to clear blockage snaked ret
Stoppage Format 1) What type of stoppage? A: tub/ shower 2) Where did you snake from? If yes- does it go into ceiling or basement floor? A:tub overflow 3) How far did you snake? A: 25 ft 4) Where did you encounter the blockage? A:5 ft 5) Did you pull anything back if so what? A: hair 6) What type of pipe? A: pvc 7) On septic / sewer if septic when was it last pumped? A: sewer 8) Where’s county/city main at? A: front of house 9) Was the problem on or off the property? A: on 10) Is a Camera Inspection Needed? If so Reason. Make sure the Homeowner/Building Owner will be present at the time of service A: no Arrive to the customer stating That she had extreme slow draining and her upstairs tub and shower bathroom during diagnoses I ran water for about 60 seconds in the tub started to back up gave customer estimate to snake the drain in order to clear blockage snaked ret
Stoppage Format 1) What type of stoppage? A: tub/ shower 2) Where did you snake from? If yes- does it go into ceiling or basement floor? A:tub overflow 3) How far did you snake? A: 25 ft 4) Where did you encounter the blockage? A:5 ft 5) Did you pull anything back if so what? A: hair 6) What type of pipe? A: pvc 7) On septic / sewer if septic when was it last pumped? A: sewer 8) Where’s county/city main at? A: front of house 9) Was the problem on or off the property? A: on 10) Is a Camera Inspection Needed? If so Reason. Make sure the Homeowner/Building Owner will be present at the time of service A: no Arrive to the customer stating That she had extreme slow draining and her upstairs tub and shower bathroom during diagnoses I ran water for about 60 seconds in the tub started to back up gave customer estimate to snake the drain in order to clear blockage snaked ret
Stoppage Format 1) What type of stoppage? A: tub/ shower 2) Where did you snake from? If yes- does it go into ceiling or basement floor? A:tub overflow 3) How far did you snake? A: 25 ft 4) Where did you encounter the blockage? A:5 ft 5) Did you pull anything back if so what? A: hair 6) What type of pipe? A: pvc 7) On septic / sewer if septic when was it last pumped? A: sewer 8) Where’s county/city main at? A: front of house 9) Was the problem on or off the property? A: on 10) Is a Camera Inspection Needed? If so Reason. Make sure the Homeowner/Building Owner will be present at the time of service A: no Arrive to the customer stating That she had extreme slow draining and her upstairs tub and shower bathroom during diagnoses I ran water for about 60 seconds in the tub started to back up gave customer estimate to snake the drain in order to clear blockage snaked ret
Stoppage Format 1) What type of stoppage? A: tub/ shower 2) Where did you snake from? If yes- does it go into ceiling or basement floor? A:tub overflow 3) How far did you snake? A: 25 ft 4) Where did you encounter the blockage? A:5 ft 5) Did you pull anything back if so what? A: hair 6) What type of pipe? A: pvc 7) On septic / sewer if septic when was it last pumped? A: sewer 8) Where’s county/city main at? A: front of house 9) Was the problem on or off the property? A: on 10) Is a Camera Inspection Needed? If so Reason. Make sure the Homeowner/Building Owner will be present at the time of service A: no Arrive to the customer stating That she had extreme slow draining and her upstairs tub and shower bathroom during diagnoses I ran water for about 60 seconds in the tub started to back up gave customer estimate to snake the drain in order to clear blockage snaked ret
Stoppage Format 1) What type of stoppage? A: tub/ shower 2) Where did you snake from? If yes- does it go into ceiling or basement floor? A:tub overflow 3) How far did you snake? A: 25 ft 4) Where did you encounter the blockage? A:5 ft 5) Did you pull anything back if so what? A: hair 6) What type of pipe? A: pvc 7) On septic / sewer if septic when was it last pumped? A: sewer 8) Where’s county/city main at? A: front of house 9) Was the problem on or off the property? A: on 10) Is a Camera Inspection Needed? If so Reason. Make sure the Homeowner/Building Owner will be present at the time of service A: no Arrive to the customer stating That she had extreme slow draining and her upstairs tub and shower bathroom during diagnoses I ran water for about 60 seconds in the tub started to back up gave customer estimate to snake the drain in order to clear blockage snaked ret
Stoppage Format 1) What type of stoppage? A: tub/ shower 2) Where did you snake from? If yes- does it go into ceiling or basement floor? A:tub overflow 3) How far did you snake? A: 25 ft 4) Where did you encounter the blockage? A:5 ft 5) Did you pull anything back if so what? A: hair 6) What type of pipe? A: pvc 7) On septic / sewer if septic when was it last pumped? A: sewer 8) Where’s county/city main at? A: front of house 9) Was the problem on or off the property? A: on 10) Is a Camera Inspection Needed? If so Reason. Make sure the Homeowner/Building Owner will be present at the time of service A: no Arrive to the customer stating That she had extreme slow draining and her upstairs tub and shower bathroom during diagnoses I ran water for about 60 seconds in the tub started to back up gave customer estimate to snake the drain in order to clear blockage snaked ret
Stoppage Format 1) What type of stoppage? A: tub/ shower 2) Where did you snake from? If yes- does it go into ceiling or basement floor? A:tub overflow 3) How far did you snake? A: 25 ft 4) Where did you encounter the blockage? A:5 ft 5) Did you pull anything back if so what? A: hair 6) What type of pipe? A: pvc 7) On septic / sewer if septic when was it last pumped? A: sewer 8) Where’s county/city main at? A: front of house 9) Was the problem on or off the property? A: on 10) Is a Camera Inspection Needed? If so Reason. Make sure the Homeowner/Building Owner will be present at the time of service A: no Arrive to the customer stating That she had extreme slow draining and her upstairs tub and shower bathroom during diagnoses I ran water for about 60 seconds in the tub started to back up gave customer estimate to snake the drain in order to clear blockage snaked ret
Stoppage Format 1) What type of stoppage? A: tub/ shower 2) Where did you snake from? If yes- does it go into ceiling or basement floor? A:tub overflow 3) How far did you snake? A: 25 ft 4) Where did you encounter the blockage? A:5 ft 5) Did you pull anything back if so what? A: hair 6) What type of pipe? A: pvc 7) On septic / sewer if septic when was it last pumped? A: sewer 8) Where’s county/city main at? A: front of house 9) Was the problem on or off the property? A: on 10) Is a Camera Inspection Needed? If so Reason. Make sure the Homeowner/Building Owner will be present at the time of service A: no Arrive to the customer stating That she had extreme slow draining and her upstairs tub and shower bathroom during diagnoses I ran water for about 60 seconds in the tub started to back up gave customer estimate to snake the drain in order to clear blockage snaked ret
Stoppage Format 1) What type of stoppage? A: tub/ shower 2) Where did you snake from? If yes- does it go into ceiling or basement floor? A:tub overflow 3) How far did you snake? A: 25 ft 4) Where did you encounter the blockage? A:5 ft 5) Did you pull anything back if so what? A: hair 6) What type of pipe? A: pvc 7) On septic / sewer if septic when was it last pumped? A: sewer 8) Where’s county/city main at? A: front of house 9) Was the problem on or off the property? A: on 10) Is a Camera Inspection Needed? If so Reason. Make sure the Homeowner/Building Owner will be present at the time of service A: no Arrive to the customer stating That she had extreme slow draining and her upstairs tub and shower bathroom during diagnoses I ran water for about 60 seconds in the tub started to back up gave customer estimate to snake the drain in order to clear blockage snaked ret