I've had the service for the last five years. It has gradually become more dishonest, telling me that I needed expensive repairs and when I got a second opinion, they turned out to be untrue. I moved and no longer needed the service. I requested that my monthly fee be stopped and my credit card not be used. Company service people said I needed to sign a letter sent to me by e-mail, which never arrived. They have deducted $20 a month since my first request and have continued to claim having sent a letter which has never arrived anywhere in my internet system. Several timed I have asked them to send it by mail, with no response. I am ready to go to the authorities and am warning other customers to beware of My Plumber.
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Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Here at My Plumber, customer feedback like this is simply priceless. Thank you for the continued loyalty and support!
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Very positive experience.
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Here at My Plumber, customer feedback like this is simply priceless, thank you for the continued loyalty and support!
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Joe was great. He was very professional and his work was very good. He was on top of things and had our toilet replaced quickly. Your prices are probably on par for the area, but the prices for this area are outrageous. Otherwise, your service is very good.
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you! We appreciate you taking the time to review us. Take care, My Plumber Heating Cooling & Electrical
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My 40+ year old toilet was leaking again...it's been rebuilt numerous times. Based on my technician's recommendation and the fact that I will be re-doing my bathroom, I opted for a new modern toilet. It's wonderful!!! Higher, elongated and I love it! Will be replacing other 2 toilets soon.
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Here at My Plumber, customer feedback like this is simply priceless, thank you for the continued loyalty and support!
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Your charge for this draining service was outstandingly high. The work was excellent but not worth the cost.
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for taking the time to share your experience Robert. My Plumber Heating Cooling & Electrical guarantees honest, quality work. Our team is trained and certified, and the product brands we use are backed by warranty. We know that your comfort and safety is important. With this in mind, we do everything we can to not only meet your expectations, but exceed them. Yes, you may find services cheaper elsewhere but when choosing to work with My Plumber you can rest assure knowing you are being serviced by the best in the business. Thank you for the 4 star review! Reach out if you have any questions or concerns, we will certainly take care of them.
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see above
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Here at My Plumber Heating, Cooling and Electrical, customer feedback like this is simply priceless, thank you for the continued loyalty and support!
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My Plumber has been my plumber for over two decades. I needed a new disposal ASAP and My Plumber came through quickly and with quality service.
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Here at My Plumber Heating, Cooling and Electrical, customer feedback like this is simply priceless, thank you for the continued loyalty and support!
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Genti Paceli, the technician who performed the service, has a professional and pleasant demeanor. After listening to our plumbing issues, he assessed what was needed to correct the problems. He then provided an estimate, and, after receiving my approval, performed the job with excellent results. He showed me what had been done, and advised me of the warranty period for parts and labor.
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Here at My Plumber Heating, Cooling and Electrical, customer feedback like this is simply priceless, thank you for the continued loyalty and support!
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Corey was awesome and friendly
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Here at My Plumber Heating, Cooling and Electrical, customer feedback like this is simply priceless, thank you for the continued loyalty and support!
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David did an awesome job!
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Here at My Plumber Heating, Cooling and Electrical, customer feedback like this is simply priceless, thank you for the continued loyalty and support!
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Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Here at My Plumber Heating, Cooling and Electrical, customer feedback like this is simply priceless. Thank you for the continued loyalty and support!
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Friendly. Great analysis. Established cause quickly and required solution. Parts in truck!
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Here at My Plumber Heating, Cooling and Electrical, customer feedback like this is simply priceless. Thank you for the continued loyalty and support!
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Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Here at My Plumber Heating and Cooling, customer feedback like this is simply priceless, thank you for the continued loyalty and support!
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Jermaine was awesome to work with and very thorough! He not only fixed an immediate emergency, but the ultimate cause which was even more important. We can't thank him enough!
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Here at My Plumber Heating and Cooling, customer feedback like this is simply priceless, thank you for the continued loyalty and support!
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Pulled and rehung mens urinal on main level 2nd from left with new seal. Cleaned old caulk and applied new white caulk. 30 day warranty Replaced failed vacuum breaker for same urinal. 30 day warranty Rebuilt Sloan valves for 2nd and 3rd stalls for ladies room toilets on main level. Also rebuilt stop valve for 3rd stall toilet. 30 day warranty. Warranties do not cover high pressure damage.
Psi 65 replase hall bath water closet 2 year warranty
Plumbing Inspection Safety Check: Y/N Anode Rod Picture: Y/N T&P Picture: Y/N Psi 60 chl - Did plumbing inspection everything looks good Replace g/d in the kitchen sink also replace cartridge moen in the m/b tub moen and replace hdl in the tub
There was a small drip under tub that I did not notice the last time I was here. The first leak was repaired on previous trip. Replace cracked tub shoe drain with brushed nickel push toe stopper. 1 year warranty
Customer had leak coming from kitchen that damaged lower level ceiling. It only came about whenever the dishwasher was used. Landlord had pulled the dishwasher out and saw no signs and did not see anything coming from discharge line. There was an extender discharge line that was attached so it could reach the disposal and that’s where the leak was detected, right at the connection. Tightened up the connection and ran the dishwasher on quick cycle and saw that there were no more leaks. Charged diag fee.
Removed exsisting handicapped toilet that was broke and not working Installed new ADA Toto toilet with right hand flush tank do to handicapped bathroom. Installed new wax ring and bolts Installed new wood seat and supply line Caulked base and tested No warranty... commercial business
Diagnosed and found upper t stat failed. Offered options Replaced upper and lower t stats 1 year warranty Both elements at 19 amps Customer requested temp set at 125 degrees
Installed new Toto drake ADA toilet in master bathroom with two years parts and labor warranty.
Psi58, we replace a 1/2 inch shut off valve for rear hose bid, install new customer supplied faucet replace 2 cut off valve 5/8 by 3/8 and supply lines, replace 3/4 pressure reducing valve we test all the job performed and everything worked properly, we recommended a expansion tank on existing water heater
1. Snaked kitchen sink drain line with k 50 sewer machine running 30 feet of cable two times clearing the blockage at approximately 15 to 20 feet pulling back a lot of coffee grounds ...... 2. After clearing the blockage tested the system by running water through kitchen sink and flushing for approximately 30 minutes everything is working good at this time however there is no warranty due to misuse by putting coffee grounds down the garbage disposal ...... 3. Psi n,a
Psi 65 Arrived to the customer house for leak coming from kitchen gave customer options to replace 3way angel stop on hot side and also angel stop on cold side. Customer decided at this time to only replace 3way angel stop also recommended replacing main water shut off valve also offered HSP customer will think it over and call back
PSI 60. Drain and flush water heater. Customer not interested in our priority club at this time.
Installed kitchen sink faucet with hot and cold valves
Stoppage Format 1) What type of stoppage? A: 2) Where did you snake from? If yes- does it go into ceiling or basement floor? A: 3) How far did you snake? A: 4) Where did you encounter the blockage? A: 5) Did you pull anything back if so what? A: 6) What type of pipe? A: 7) On septic / sewer if septic when was it last pumped? A: 8) Where’s county/city main at? A: 9) Was the problem on or off the property? A: 10) Is a Camera Inspection Needed? If so Reason. Make sure the Homeowner/Building Owner will be present at the time of service A: Cleared kitchen sink drain in 9 th floor kitchen...90 day warranty
Psi 65 repair 1/2 copper water line on hall bath cold side line 1 year warranty