140 Icon Ct.
Sparks, NV 89441
(775) 786-4357

Job Locations
for fernley, nv


Map of Fernley NV
Eric R.

Eric R.


Job Checkin

Customer reports water heater not working and thinks pilot lite went out during windstorm. Wants to know if the wind out it out or if gas valve is bad. when I opened the door for the water heater closet I found water shooting out off water line feeding the swamp cooler. The pan was filled with water. Water was covering combustion air hold which cut of oxygen to the pilot lite and caused it not to work. Customer had Sierra air do swamp cooler startup. I fixed the water line where it connected to the valve on the water heater and ensured it was no longer leaking. Cleared the pan of all water and re lit pilot. Pilot came one, burners came on and unit ran for 10 minutes with no issues. Let customer know that it is likely the water line has been leaking ever since Sierra air came out for the swamp cooler start up. Lots of rust now exist along that bottom of the water heater and entire foundation is soaked as well as having some water underneath the house. I recommend customer leaves the