Response from Home Energy Experts Inc.:
Thank you John! Sincerely, Eric Robnett
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The only concern was that the filter they used was a little small and created a thud everytime the AC came on. I put in a different filter and thud stopped.
Response from Home Energy Experts Inc.:
Thank you for your 5 star review John! In regards to the filter issue, I have documented this in our database for future reference and on your next visit with us, we will bring you a spare filter that is the correct size at no cost. We appreciate your continuing business with us! Sincerely, Eric Robnett
Overall Experience
Quality
Price
Convenience
Upon arrival homeowner informed me that he feels like the AC never shuts off. Checked refrigerant levels Suction line PSI 128 with saturation at 44 degrees and Liquid line PSI 368 with saturation at 122 degrees which is good. Checked static R: .6 and S: .4 which is higher than manufacturers specifications. Went inside of home and found dirty air filter because they have been doing remodeling on home, took air filter out and put one of company supplied air filter and retested static and R: .28" and S: .3" which was good. I noticed when I arrived that thermostat was set to 68 degrees and it was 75 on thermostat, homeowner informed me that they just turned the AC on and I told them that they need to set it to a temperature and leave because it makes the system work that much harder to try to catch up to temperature because everything in home will heat up. While there it did go down 3 degrees within in the hour but seemed to run longer than normal I found fan was on recirculating mode and
Per Homeowner he wanted me to call before I headed out to Gardnerville because his complaint was that his system will never shut off and just keep running and his thermostat is set to 67 degrees. He informed me that he just replaced filter, I asked him to see if the linesets were frozen inside and outside and he said NO. I had him go to the thermostat to see what the fan mode was doing and he said it was on the On position, I had him turn it to AUTO position and told him to call me in the next hour to see if it shut off after 15 minutes and to see what it did in the next hour. I told him that if it kept running that I would be out there but I never heard anything. Will follow up tomorrow with a courtesy call to see if that solved the problem
Upon arrival homeowner informed me that light switch was not working, went to light switch and turned fireplace on multiple times. Checked pilot throw and it was completely engulfing thermocouple and thermopile, tested millivolts on thermopile when OFF at 387 and ON at 189. Took fireplace apart and polished both flame sensors and retested millivolts on thermopile and when flames were ON it was at 267 and OFF it was at 499 which is range. FIREPLACE MAINTENANCE 1st visit • cleaned the unit from dirt, dust, and debris • inspected the glass • inspected the rope seal on the window • inspected the flue and or combustion chamber • inspected the flu cap assembly • inspected the fan assembly • checked the fans alignment and bearings • inspected the burner assembly for deterioration • cleaned the orifice • cleaned the pilot assembly from carbon build up • cleared the pilot orifice • polished the thermopile • polished the thermocouple • polished the ignitor rod â€
Air Conditioner Maintenance 1st • Cleaned AC • Vacuumed debris from condenser • Wash condenser coil • Torque Schrader cores • Tightened king valves • Check for refrigerant leaks at service valves • Replaced filter 20x25x1 • Condenser fan motor amps .8 and compressor amps 5.6 • Check contactor • Compressor and OD fan cap mfd 40/5 • Blower amps 4.2 • Inspect coil • Static pressure R/A .38" • Static pressure S/A .20" Installed 5-2-1 compressor saver to extend life of compressor and save money on energy cost every!
FIREPLACE MAINTENANCE • cleaned the unit from dirt, dust, and debris • inspected the glass • inspected the rope seal on the window • inspected the flue and or combustion chamber • inspected the flu cap assembly • inspected the fan assembly • checked the fans alignment and bearings • inspected the burner assembly for deterioration • cleaned the orifice • cleaned the pilot assembly from carbon build up • cleared the pilot orifice • polished the thermopile • polished the thermocouple • polished the ignitor rod • cleaned and wiped down under the unit • cleaned the glass as best as possible • relayed an ember bed • replaced log-set to manufacturers specs • tested for gas leaks • tested for carbon monoxide • Tested all functions of the fireplace as well as the fan assembly • Turned unit on and tested the thermopile and thermocouple • Inspected the systems performance • Adjusted as necessary for a clean burn Recommended renewing club members
Upon Arrival found that everything was in sequence of operation but the gas valve was not turning on. Found 24 volts going to gas valve but no ignition. Beat on gas valve a few times to get it to unstick and it turned on. While furnace was not running found hot surface igniter with burnt off silicone and whiting. Will follow back up to install new gas valve once it comes in and also install new hot surface igniter. Due to the situation we will contact the realtor for access to home considering they are putting it on the market. Refer to picture for realtors number. Any questions please call Brandon 602-736-3077
Furnace maintenance Check operation, check combustion numbers 6.5% oxygen and 16ppm carbon monoxide, check for gas and co leaks, checked fan capacitor 25mfd, check amp draws on the fan 4.3 and the inducer motor.5amps, check static pressure .4inwc on the supply .2inwc on the return, checked safety limits and pressure switches, check igniter and heat exchanger, cleaned flame sensor and burners, cleaned pressure ports and Venturi hose, customer changes his own filter, tested operation. Recommend keeping up on maintenance and looking into an air purifier and possibly a maintenance free up t0 7 years water filtration system.
Furnace Maintenance: Checked operation of thermostat. Changed filter and also cleaned grille. Checked for gas and co leaks. Checked amp,draws on blower motor and inducer motor. Cleaned furnace housing, blower and burner compartments. Pulled and polished flame sensor. Cleared pressure ports and tubing. Cleared condensate drain line. Combustion check 7.6% oxygen and 24 ppm. Static total .51" w.c. Installed Lennox Germicidal UV bulb!
Upon Arrival homeowner told me that he installed his mini split and thought that he overcharged it. Put my gauges on and found that the unit was bone dry on R-410A. Pressurized system with nitrogen and found leak at flared fitting behind head unit . Tightened both sides down and went thru all fittings and tightened down. Vacuumed system down for 30 minutes and charged system with 3.5 lbs of R-410A. Checked superheat and everything operating properly as of now. Also added UV dye with leak stop
Ac Maintenance; Checked operation of thermostat, checked filters, checked pressure/temps superheat/subcooling on refrigeration system. Checked capacitor mfd ratings. Checked amp draws on compressor and Od fan motor. Checked volts and resistance across contactor. Checked condensation drain line. Washed coil inside and out. Took temp split throughout home
Replaced failed flammable vapor sensor. Relite pilot and set to B on thermostat
Checked operation of thermostat. Changed 20x30x1 return air filter. Checked pressure/temps superheat/subcooling on refrigeration system. Checked capacitor mfd ratings. Checked amp draws on compressor and Od fan motor. Checked resistance across contactor. Tightened lugs on disconnect and contactor. Washed coil inside and out, took temperature split throughout home