Great service! Brandon is a very nice and knowledgeable young man.
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awesome service as always... nice to get treated well, love us some HEE..... thanks!!!
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He was very nice to me explaining what he was going to do and explaining the things I need to do keep things running good
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I am so happy that Eric was able to come to my rescue. My AC was not working and he had it fixed in a jiffy.
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Home Energy Experts fixed my air conditioner without pressuring me to buy a new unit. I am impressed with the fast service! Wonderful experience!
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Quick response to phone call and great service! Eric was friendly and succinct in his explanations about what he did, and what might need to be done in the future. Thank you Eric!
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Upon arrival find the gas valve for the water heater has failed. Checked millivolts on thermopile and reading 575, burner is clean. Travel to obtain necessary parts and return to replace defective gas valve and pilot assembly that came with new gas valve. Drained water heater, filled back up while doing gas connections. Checked all gas connections for leaks, went to all sinks and tubs and got as much air out of lines as possible. Told homeowner it will take at least 1-2 hours to get hot water back and maybe some air will spit water out. Homeowner is aware of all situations with water heater meaning time for water to get back, if they smell gas where to turn knob to off and air in lines.
Water Heater Maintenance: • Drain water heater • Inspect burner • Verify no gas or CO leaks • Relite pilot light • Verify no water leaks • Purged air from home • Verify operation of water heater Suggest replacing air conditioner Suggest activetek air purification unit to protect the home from viruses, bacteria and allergies. Connect to hvac system which purifies the air in the home every time furnace or air conditioner runs
Capacitor lost its charge so the fan wouldn’t turn over We can change the cap and contactor and see if this will help extend the life If the fan motor fails or anything els we are looking at replacing the air conditioner When the customer replaces the unit we will help out with cost. After install the cap 45/3mfd and contactor Tested amp draws on the fan .3amps Each part comes with 2 year warranty
MINISPLIT SYSTEM QUOTE Install Mitsubishi minisplit hyperheat system, 1 outdoor condenser mxz-2c20nahz2, 2 indoor head units 1 msz-gl12na, 1 msz-gl06na, refrigerant linesets, condenser pad, sub panel, electrical circuit, electrical disconnect, electrical whip, breaker, gfi, condensate line, hatchannel, vacuum test system for leaks, balance refrigerant, 12 year diamond dealer manufacturing warranty, permits and inspections. CASH PRICE $10,512.48 FINANCE OPTION 5 YEAR 0% INTEREST $12,377.39 PAYMENT $206.29
Water heater quote over phone. 50 gal rheem nay gas 6 year. Not sure of water pressure. See attached water heater price sheet in pictures. 2,204.36. Left vm with customer waiting on response from customer.
AC MAINTENANCE. 1st visit of 3 on service club membership 14 SEER Air Conditioner Maintenance • Cleaned AC • Vacuumed debris from condenser • Wash condenser coil • Torque Schrader cores • Tightened king valves • Check for refrigerant leaks at service valves • Clean filter grill • Replaced filters QTY 2 16x20x1 recommend to replace every month • Condenser fan motor amps-1.1A • Check contactor • Dual cap -70/10 MFD • Compressor amps-12A • Inspect coil -Temperature drop of 66 to 41F Suggestions: Replacement filters every 1-2 months. During high use age seasons like the dead of the winter or summer expect to replace filters every month. Box of 12 16x20x1 filters-$94 We can also help service or repair the water heater if ever needed. Suggest for us to install AC cover during furnace maintenance on the fall time as well. AC cover is next to the outdoor condensing unit.
Customer ac is working just fine recommend maintenance plan for furnace x3 and ac x3 192.00 a peace for 3 years of service once a year with priority service and discounted rates. Total would be 1152.00
Air Conditioner Maintenance: Left Side (Main unit) - Cleaned AC - Vacuumed debris from condenser - Wash condenser coil - Torque Schrader cores - Tightened king valves - Check for refrigerant leaks at service valves - Clean filter grill - Replaced filter - Condenser fan motor 1.0amps - Compressor 11.5Amps - Check contactor - Run Cap 45/5MFD - Inspect coil - Static pressure R/A: .53WC - Static pressure S/A: .2WC Average lifespan for an AC is 15-20 years. This current AC is 18 years old which puts it in prime position for major component failure to occur. Suggest preparing to replace AC Current air conditioner uses r22 refrigerant. R22 has been phased out since 2010 and starting January 1, 2020 it will not longer be made nor able to import into the United States High static pressure on return side of ductwork. Suggest upsizing return air to improve airflow, decrease strain on system and improve efficiency Suggest renewing club membership Air Conditioner Maintenance: Right
Air Conditioner Maintenance • Cleaned AC • Vacuumed debris from condenser • Wash condenser coil • Torque Schrader cores • Tightened king valves • Check for refrigerant leaks at service valves • customer Replaced filter • Condenser fan motor amps1.1 Compressor amps 23 • Check contactor • Dual cap MFD 50/5 • Blower amps 9.8 and noisy upon start up • Inspect coil • Static pressure R/A .5 • Static pressure S/a .26 20 degree indoor split Blower struggles a little upon start up Contactor is burnt, pitted and charred. Contactor is responsible for allowing power to pass into unit. When contractor pads are burnt, pitted and in poor condition it will eventually stop allowing electrical current to flow and air conditioner will not work. Customer is aware that the system needs replacement soon and is waiting to replace
Ac maintenance Change filter homeowner changes filter Check capacitor 45/10 reading 44/9.8 Check compressor amps 13.7 rated for 23 Check fan amps .88 rated for .9 Tighten cores and king valves tight Check blower motor amps 4.5 Clean condenser coil in and out Check static pressure .2s .4 r Homeowner described a noise when the unit turns on. I stood on the back porch and could hear what sounded like a rattle. The rattle sounded like it was coming from the breaker panel. I’m not sure exactly where the noise is coming from. Homeowner had an electrician come out and he could not figure out where the noise was coming from either. All of the numbers on the compressor and fan motor look fine. Cleaned unit and could not hear noise from unit, only outside near panel. Registers reading 52 degrees with home at 74 degrees. Unit cooling and functional upon departure.
Air Conditioner Maintenance 1st visit • Cleaned AC • Vacuumed debris from condenser • Wash condenser coil • Torque Schrader cores • Tightened king valves • Check for refrigerant leaks at service valves • Condenser fan motor amps 1.2 and compressor amps 15.8 • Check contactor • Blower cap MFD 7.5 and compressor and OD fan cap mfd 50/5 • Blower amps 8.7 • Inspect coil • Static pressure R/A .5" w.c. • Static pressure S/A .33" w.c. Recommended servicing Furnace in Fall!
AC Maintenance. 1st visit of 3 on service club membership plan 10 SEER Air Conditioner Maintenance • Cleaned AC • Vacuumed debris from condenser • Wash condenser coil • Torque Schrader cores • Tightened king valves • Check for refrigerant leaks at service valves • Clean filter grill • Replacement filter left sized 20x30x1 • Condenser fan motor amps-1.4A • Check contactor • Dual cap -34.5/5.5MFD • Compressor amps-11.5A • Inspect coil • Static pressure R/A.42inwc • Static pressure S/A-.24inwc -Temperature drop of 79 to 52F -Attic temperature at 1:00PM-128F Suggestions: Homeowners wanted to discuss replacement thermostat options with us today. Inform them that their existing thermostat is digital and programmable. Unless they would like a touchscreen or WiFi thermostat upgrade then the existing thermostat will run a schedule. Walk homeowner through how to set schedules and go back to permanent hold if needed. When we replace furnace or ac the thermos
Air Conditioner Maintenance: - Cleaned AC - Vacuumed debris from condenser - Wash condenser coil - Torque Schrader cores - Tightened king valves - Check for refrigerant leaks at service valves - Clean filter grill - Replaced filter - Condenser fan motor 1.1amps - Compressor 8.1Amps - Check contactor - Run Cap 45/5MFD - Static pressure R/A: .2WC - Static pressure S/A: .3 WC Contactor is burnt, pitted and charred. Contactor is responsible for allowing power to pass into unit. When contractor pads are burnt, pitted and in poor condition it will eventually stop allowing electrical current to flow and air conditioner will not work Low temperature split at only 10 degrees. During previous maintenance Brandon price had a similar issue and did a full leak check and nitrogen high pressure test of the system and no leaks were found in the lineset or coil which means that the leak is in condenser and is not repairable. Brandon re charged the system for customers last year and made sure to
Air Conditioner Maintenance 2nd visit • Cleaned AC • Vacuumed debris from condenser • Wash condenser coil • Torque Schrader cores • Tightened king valves • Check for refrigerant leaks at service valves • Left homeowner filter since he recently replaced them 16x24x1 20x30x1 • Condenser fan motor amps 1.1 and compressor amps 14.2 • Check contactor • Blower cap MFD 40 and compressor and OD fan cap MFD 70/10 • Blower amps 8.6 • Inspect coil • Static pressure R/A .25" w.c. • Static pressure S/A .35" w.c. Recommended 5-2-1 compressor saver to extend life of compressor and save money on energy cost every also that he needs to descale his Tankless Water Heater every year!
Built an estimate over pics sent in from a Home Depot customer. I built the estimate and put some extra in there for sight unseen. See estimates and pictures for details