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He 100 percent knew what he was doing! I wish more technicians would be like the gentleman the came to diagnosis our ac system!
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josh came out and figured out that our thermostat was damaged not our furnace.
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Joshua, my service technician, helped me weigh my options honestly and helped me find the best deal possible.
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Josh came out on an evening call, found my furnace's issue in a couple of minutes, looked for other issues, and went over my options. He went above and beyond to resolve my problem. I truly received 5 star service.
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On time, very personable and explained everything well.
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Our A/C broke. They were at our house within two hours of the call. They had it patched up in two hours after arriving. Repair staff were helpful and informative. They installed our new unit only two days later, and again, within two hours. Josh Adkins, Aaron Kinman, and JP Long did great work.
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I installed a Five Star 13 SEER 2.5 Ton Air Conditioner. I cycled and monitored the system and it is operational at this time.
I performed a diagnostic on a Payne AC unit. Customer informed me that the unit was making a loud noise. Upon further inspection I found plenum vibrating where it joins the furnace. I pushed the plenum into place and this stopped. System is fully operational upon departure.
I installed a Five Star 13 SEER 2.5 Ton Air Conditioner. I cycled and monitored the system and is is operational at this time.
I preformed a spring tune up on a Trane AC unit. I visually inspected the furnace. I inspected the evaporator coil. I check the temperature difference across the coil. I rinsed the condenser coils, cycled and monitored system. System is operating normally at this time.
I provided an estimate for customer on a full home dehumidifier.
I installed a Carrier Multi-Speed X-13 2.5 Ton Electric Furnace and a Carrier 14 SEER 2.5 Ton Heat Pump. I cycled and monitored the systems and they are operational at this time.
I preformed a diagnostic on a Goodman AC unit. Upon inspection I found system low on R-22. Customer will follow up.
I performed a diagnostic on a Goodman AC unit. Customer advised that the unit was making a loud noise and producing smoke. Upon inspection I found the system to have completely seized. Gave customer options. Customer will move forward with replacing the system.
I installed a Five Star 13 SEER 2.5 Ton Air Conditioner. I cycled and monitored the system and it is operational at this time.
Customer requested an estimate to replace air conditioner and furnace. I recommended replacing them with a Five Star 80% 70,000 BTU Gas Furnace 3T 17" and Five Star 13 SEER 2.5 Ton Air Conditioner. Included in the estimate is a 1 year free service maintenance agreement.
I performed a diagnostic on a York AC unit. Upon inspection I found capacitor to be dead. With customer permission I replaced capacitor. Unit is operational at this time.
