The company uses a call and text system to remind you of appointments as well as when the technician is on the way. Our tech, Kevin, was professional, knowledgeable and friendly. Tasks were completed in a systematic, thorough manner with explanations when appropriate. Suggestions for care of our system were offered. You can pay by credit card to the tech. You get an invoice immediately in your email. I requested a photo since my husband was not at the house, so he could see the issue Kevin worked on. Photos were included in the email invoice.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
3-D has always been prompt and on time for service. I have had excellent service and yearly maintenance experiences since purchasing my unit 3 years ago. Chris and the other techs are polite and respectful. They answer any questions/concerns I have. I would highly recommend 3-D
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Arrived on time and determined the problem very quickly and got my AC running again.
Overall Experience
Quality
Price
Convenience
had an issue with our unit. did a google search and found this company. I called and they were out later that day and evaluated the issue. came back next day and made the approved repairs. I was a little surprised at the high cost, I have not had to use anybody to make repairs for a long time, but I was not home and my wife needed this working so we had to have it done.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
We are pleased with the service you provide each time that you come out to our home. Thank you!
Overall Experience
Quality
Price
Convenience
Personnel are very respectful, knowledgable and on time.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Tech was very personable and professional. Performed the maintenance checkup without any issues. On time and very prompt work
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Just installed this new Bryant Heat Pump system in Alabaster. Another happy customer.
Keeping this heat pump clean and blowing cold air.
Keeping this system clean and cooling on the super hot days in Alabaster.
Dirty filters are the number one reason for service calls and breakdowns.
Performing a regular maintenance on these two units in Alabaster today
Performing a regular maintenance on these three systems in alabaster today
Performing a regular maintenance on these three systems in Alabaster today
Here in Alabaster today doing a regular maintenance on this new system.
In Alabaster today keeping this new unit clean and running at its best efficiency.
Performing a regular maintenance on these two units in Maylene
