Edward provided excellent service for an emergency call out. He explained what the issue was that he fixed, and made some recommendations. I will get him back for a tuneup. I don't regularly give 5 stars. This was great though.
Timely service, excellent service person, service
Kenny listened to the issue and spent time checking the system out. He was considerate to shut our fence gate, garage, etc as he left. You can tell Kenny is very knowledgeable about HVAC. I'll be requesting him in the future!
Kenny Maxile was absolutely terrific. No one wants to have a problem with their heating or cooling, but Kenny was courteous, professional, and took the time to find the problem with our system and offered a reasonably priced repair versus a costly replacement. He is a valuable member of the 72 Degrees team and I would most certainly ask for him again or recommend him by name to anyone in need of HVAC help.
I had the heat pump system replaced in a rental property by 72 Degrees back in August. While I am concerned that the unit has had a couple of small issues since resulting from improper installation the communication from Taylor has been prompt and responsive throughout. Ultimately his efforts have kept this rating from being much lower, as during this process even when frustrated he was willing to get things addressed very quickly and dealt with both my tenants and myself (and the game of telephone that can sometimes happen when there are multiple parties communicating) very well. It is clear he cares for the work 72 Degrees does, and that matters when there are issues to be addressed. While I would have preferred it to be a smoother process, I am confident they stand behind their work, which is at least as important when dealing with service providers like these.
Heat kit will not turn off on a ADP air handler....
Replaced leaking Evaporator coil!
Fall maintenance on 2 units.
Ac tune up
Heat pump pack
York low on refrigerant
Spring maintenance on 2 units!
Winter maintenance on a Payne Heat Pump!
Diag on a Payne heat pump.
Summer tune up on York heat pump and a Rheem package unit.
Performed spring service on Goodman split system.
Diag on a Amana heat pump