Jason did a very good job of inspecting our HVAC and explaining what he did.
I will always use 72 degrees for my heating and air services.
Maintenance plan is very reasonable however other repairs are extremely pricey that were recommended . Three other repairs were suggested that would have cost almost 1000 if I had had them done. The parts "tested bad" but were still operational. Kenna was professional and prompt and seemed very thorough. It is evident the techs have been trained to sell service since he offered a repair bundle package. I did not particularly care for this type of sales approach from a heating and air repair company. It is more of a sales tactic you would expect from a cell phone store or if you purchased a product from an tv ad. Kenna was not pushy but made sure to explain if these parts that potentially could go out because they tested outside of the manufacturer specs could cause other higher repair costs.
We had a wonderful experience with 72 Degrees from the the first moment we spoke with them! Our old HVAC quit working in the hottest part of the summer and it cost to much to repair so we made the decision to have it replaced. When they came to give us an estimate, they came rolling up here with 2 window units to use whether we chose their company or not! Ahhh relieve! This was Wednesday afternoon and by Friday we had a whole new unit in place. We ended up replacing 2 units, since the upstairs was also 14 years old and being repaired every year. Yes expensive but not because of 72 Degress! They went above and beyond and they are highly trained and qualified. We have learned so much from them with buying and taking care of our system. Glad we found them!!
Your service person Don was very efficient at getting our home cool again quickly as possible & we appreciated that very much. He is a very pleasant person & explains things well. Therefore, we would like for him to service our system each & everytime whenever possible. Thank You!
From my initial phone call yesterday to my service today, my experience was wonderful customer service.
Spring maintenance on a Goodman heat pump
heat tune up
Summer maintenance on a Goodman unit!
Summer maintenance on a Goodman dual fuel unit.
Diagnostic on a York straight AC.
Winter maintenance on a Goodman Heat Pump!
Winter maintenance on a Goodman dual fuel heat pump.
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Repaired leaks in supply plennum.
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Spring tune up on a 9yr old Amana unit.
Performing maintenance on a goodman heat pump system.