We had a wonderful experience with 72 Degrees from the the first moment we spoke with them! Our old HVAC quit working in the hottest part of the summer and it cost to much to repair so we made the decision to have it replaced. When they came to give us an estimate, they came rolling up here with 2 window units to use whether we chose their company or not! Ahhh relieve! This was Wednesday afternoon and by Friday we had a whole new unit in place. We ended up replacing 2 units, since the upstairs was also 14 years old and being repaired every year. Yes expensive but not because of 72 Degress! They went above and beyond and they are highly trained and qualified. We have learned so much from them with buying and taking care of our system. Glad we found them!!