I found 72 degrees and especially Edward to be truthful, honest, sincere and willing to suggest and sell an HVAC unit that fit the needs of my home, even though other companies tried over selling me a larger tonage size that would have cost more and reduced the life expectancy of my unit. His company and Edward were willing to lend a portable one bedroom AC unit to keep my dogs and my wife and I some coolness until our HVAC system was installed. I had a friend recommend 72 degrees heating and AC and I’m glad I took his recommendation, it’s not easy spending a large amount of money on a system that you rarely see but so far the service has been great!