Spoke with Mr. Al and try to speak to him about systems and about his warranty which he is out of warranty but he said he was going to call Trane and call Vic the person that built his house and see if he can get The system fixed by then for them to pay for Vic never registered his unit so he’s going to try and get Vic to pay for it or Trane I asked him why would he want to do that when he can get a new unit with a 10 year warranty on parts and one year labor warranty with us he did not want to talk about a new system he wanted to talk about getting Vic and Trane to pay for it I asked if he did not get them to pay for it was he going to go with a new system and he did not give me an answer at first and then he gave me an answer he said if they do not pay for it he will give me an call