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I called AC Pros to come out and give me a quote for a new unit. They were able to get a guy here in less than 2 hours. They sent Emmanuel. And the reviews that I read about him being fantastic were all spot on. My unit was left by the previous repair man in an inoperable condition. Ok, it doesn't work. But Emmanuel came in and said let me just try to see if I can get it running for you to get some air for you. To which I started crying because I wasn't expecting him to go outside of the scope of just giving me a quote but he did. He's not only a great technician but he's a great human being. He got my unit to run and then he got started on getting me a quote. He was extremely thorough and I just know he knows what he's doing and I know he can be trusted to do a really good job! Five star service for sure!!!! Thank you, Emmanuel!
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Emmanuel has gone above and beyond. He is patient, professional & educated this household on AC mechanics.
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The request was acted upon immediate and Sam saw it through will suggestions
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Jason took his time and explained the maintenance requirements. He was thorough & not pushy.
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Overall Experience
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Overall Experience
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Overall Experience
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Heat performance tuneup times one system. Changed out filter client supplied. Inspect blowers, evaporator and ductwork. Found no issues with the heater at this time. No recommendations at this time.
Both systems cooling fantastic. No issues.
Dispatched for a no cool single system home. Arrived and found thermostat to be on. The system was not on. I went to the air handler in the closet and found it to be idle. Outdoor unit was idle as well. I cycled power and tightened everything up and turned it back on and for some reason it came back on. Mike and Susan both stated that this happened last year. I will contact tech support from Goodman/ Diakin tomorrow and find out some facts about what needs to be done for this to be prevented in the future. I am leaving the invoice unpaid for right now. I spoke with Mike about needing to find out what needs to be done.
Performed AC maintenance on one XV 18 variable speed communicating zone system system was operating perfectly at today’s visit replaced filter for homeowner and stuff and then your coil with water. No issues today.
Came out for cooling maintenance. Checked system in cooling there are no issues
Two system heating tune up. Inspected blowers furnace and ductwork. Tested for carbon monoxide and gas leaks. Checked all wires and vent pipes. See photos Systems are working properly at this time.
Fall heater maintenance one system. On arrival the system was turned on in heat mode and tested. The blower motor, burners, heat exchanger, flame sensor, igniter, safety switches, inducer capacitor, vent system, gas lines, electrical connections, and duct work were all inspected. The filter was changed with one provided by the homeowner. The system is heating properly at this time.
Zac Preformed maintenance with all proper checks and cleanings. all readings are within range. system is clean and working properly at this time.
Performed system estimate. 44k btu of ac needed for home. Recommending 2 stage or variable for three zone application. Crane will be necessary. 9”,10”,12” damper needed. 12” bypass. Celeste take a look at things on her end and make a decision. Zone board was broken, with her permission I bypassed the board and wired the 2nd floor thermostat into the furnace. Other two thermostats will remain blank and dampers will stay open. Coil looks to be busted so I let her know if water starts to drip, shut system off asap because the coil froze over. Only system for the home and pets in house.
Hi side, refrigerant port cap was left off. Returned and installed and customer is happy.
Apon arrival checked in with customer the following are my findings Found the Drain clogged and the thermostat Unresponsive told the customer we would give her a phone call on Monday for a long term fix for the drain and replace the thermostat there please see pictures attached
Cleared tough drain line for downstairs. System is deaining now. No charge as we just performed maintenance.
Performed ac maintenance. One system about three years old. Drain lines are clear. Zone system operating properly. Indoor motor and outdoor motor not over amping. Compressor working great. Rinsed off condenser coil with water. No issues at todays visit. Homeowner will replace her own filter
3 system maintenance on a new trane and rheem unit. Both systems checked inside and out. Pressures and air temps given to the customer who was with me throughout the call. Ductwork is a major issue andnsonare the drain lines for each unit. Both run uphill and have a considerable distance to run and neither is or will drain given hiw they're run. Upstairs unit also had a bad capacitor and given its age is missing the hard start kit. Pressures were almost identical and both in range with temp splits Both almost 20. Customer was informed given its 50 degrees outside that this is not indicative of system performance when it gets hot. Customer declined ductwork pricing since the y just bought the house. Can confirm ac is running at this time.
3 system maintenance on a new trane and rheem unit. Both systems checked inside and out. Pressures and air temps given to the customer who was with me throughout the call. Ductwork is a major issue andnsonare the drain lines for each unit. Both run uphill and have a considerable distance to run and neither is or will drain given hiw they're run. Upstairs unit also had a bad capacitor and given its age is missing the hard start kit. Pressures were almost identical and both in range with temp splits Both almost 20. Customer was informed given its 50 degrees outside that this is not indicative of system performance when it gets hot. Customer declined ductwork pricing since the y just bought the house. Can confirm ac is running at this time.