Overall Experience
Quality
Price
Convenience
Russ did a great job checking our system, snd he was very professional and friendly!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Joel did an awesome job. He checked everything and paid attention to the smallest detail. He’s my guy from now on.
Overall Experience
Quality
Price
Convenience
I was referred by a close friend. I was willing to pay a bit more based on their recommendation. The install was delayed for 3 days for the parts to come in, but post installation I was told the post install crew would need to install parts they did not have on the install day. This was disappointing. Post install crew came by and informed me the install was not correct and I would need to schedule another install crew to correct the install, then have a post install crew come back out post the correction. I should share that this was not the lowest quote I received when researching. I was told in my assessment/estimate that AC Pros would not the cheapest, but their professional standards and support were worth the investment. Every employee I have dealt with has been pleasant, but I have not seen enough to feel comfortable or come anywhere close to being able to recommend AC Pros. Honestly, I feel I paid premium pricing for sub-standard results. Again, the people I have met have been pleasant, but the work could have and should have been better.
Overall Experience
Quality
Price
Convenience
system cool maintenance. Both systems cooling efficient with no issues
Checked air flow issue. Ceiling mounted air handler that is cooling. Unable to add any dampers because of no attic space and the type of metal ductwork. Made suggestion to replace sidewall registers for bedrooms that are struggling to keep cool.
Performed ac maintenance. No failure with indoor equipment. Outdoor unit has a compressor failure. Homeowner will look over options but leaking as is. Compressor is grounded, non repairable looks to be normal wear and tear failure.
Call back. The system is one of our recent installs and the homeowner went to change the filter and was unable to do so. The filter door had some mastic holding it shut this was removed and the filter was changed. Some adjustments were also made the dampers on the unit in order to push more air to one of the further bedrooms.
Performed two system gas heating maintenance for two furnaces from 2022. Filters still clean. Furnaces in perfect condition.
Zac Preformed maintenance with all possible checks and cleanings. all readings are within range. system is clean and working properly with no errors at this time. did a final run test on system and it was running as I left.
Reached out to tech-support to try to resolve issues with existing 360 thermostat. They could not tell me why not go into the test mode. Removed thermostat and relay panel on air handler. Set up the Wi-Fi on the thermostat for Michelle. Advise her on how to Finish setting up for her Wi-Fi connection her phone.
Dispatched myself for a no cool. Equipment was recently installed in May of 2023. Thermostat was indicating that the outdoor unit was experiencing a hard lockout. I went to the outdoor unit and found no such problems on the CDA outside. Reset and system came on and is operating properly at this time.
Completed the maintenance. System is well within manufactory specifications. Cleaned condensor and checked over system. System is good at this time. See pictures.
Dispatched myself for a no cool upstairs. Upon arrival the float switch was disengaging the thermostat. Clear drain with nitrogen and system came on and is operating properly at this time.
Found the system to be low 2 lbs of r410a. Added the freon to the system. We will monitor the system from here. See pictures for all model and serials.
Apon arrival checked in with customer the following are my findings Found the Outside units severely dirty as well as the compressor mirroring failure as well as the TXV clock please see pictures attached to poor mccustomer about his options he would like to pursue repairs
Performed AC maintenance. checked indoor motor amps also drain for blockage, it’s clear. also confirmed low and high volt connections were tightened up, checked outdoor unit compressor amps also outdoor motor washed coils off unit working& cooling properly 20/20/4 filter was new.
When I turned power back on to indoor unit a transformer popped. I located the issue to a bad heating element on this 20 year old system . Realitor wants price on fix for this carrier upflow heating element.