Excellent communication, honest service, and extremely polite technicians. I called before they opened but did not leave a message. They called me to check to see if I needed anything! WOW, you just do not receive this type of customer service often!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Casey with AC Pros came to our home to replace our air handler system. Casey was very knowledgeable and efficient. Casey was very respectful of our home trying not to leave a mess with insulation from going in and out of the attic. I definitely recommend AC Pros! Thank you Casey, and AC Pros
Overall Experience
Quality
Price
Convenience
Always a great job explaining things and helpful with Infomation for the a/c systems. Plus they are not out to screw you for every cent.
Overall Experience
Quality
Price
Convenience
The only reason we chose to replace both units with you is because when Zack came out to our house he never pushed the fact that both units were old, and should be replaced. We know this, but kept having random repairs done to keep them working. Because of his professionalism on the job, and not being “pushy “, we chose to replace both HVAC systems in our home.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Great company and fast to respond. Excellent customer service from the office staff to the crews coming out to fix the problem.
Overall Experience
Quality
Price
Convenience
nick was knowledgeable about the systems and gave me good information for future. Thank you
Overall Experience
Quality
Price
Convenience
Jason always takes time to explain not only the problem, but also ways to avoid future problems. He goes out of his way to do a very professional job!
Overall Experience
Quality
Price
Convenience
Called late one day they showed up the next. Justin cleaned my system and configured a new thermostat. Excellent Service.
Overall Experience
Quality
Price
Convenience
Customer called and said that unit wasn’t cooling properly. I went to the outdoor unit and I was getting 120V. Inside I was not getting 240V. I noticed that the fuse looked burnt. Changed it out and now unit is cooling properly.
Performed a Heat pump maintenance on a 2 year old American Standard system. System is heating and cooling properly. Washed condenser, checked amperage, voltage, temperature differential, drains, and overall operation. Customer has dust coming from supply vents. Customer wanted an estimate on duct cleaning, so I offered him a duct seal and duct cleaning. Collected $139.
Completed with heat 2 on 2018 carrier heat pump upflow in closet, 3 ton main downstairs and 2.5 ton upstairs. Found upstairs freezing up from outside distribution tubes due to being very low on 410A refrigerant, didn a leak search and leak detector went off on evaporator coil, fan motor showing wear. Giving customer the option to do all preventative repairs, minimum repairs, condenser heat pump or complete unit upgrade. Customer asked for pricing for a new air handler or complete unit upgrade, customer needs to talk to wife before making any decision. I'll be calling the owner to try to get customer a better deal.
Made adjustments to thermostat settings. Set up IFC for cooling 2 stage 1 compressor. Adjusted fan speed for cooling. The 12” duct that feeds entry way, office, nursery room, restroom and dining room had a hard 90 exiting the supply plenum. Made repairs to alleviate the pain point.
Performed one system ac maintenance on a 3 year old Goodman straight electric basic system. Cleared out drainline and removed as much water out of the secondary pan as possible. Washed outdoor coil off. System cooling today.
5 ton XL17i gas horizontal schedule for May 21. Running finance later today at 5pm.
Replace return and supply plenum for upstairs air handler. Clean blower assembly level 1
Examined upstairs system, 4 ton air handler that has accumulated biblical growth in supply plenum. Recommended replacement of supply plenum, return plenum because it is made of duct board. Also uv light protection for both upstairs and downstairs air handlers. Follow up phone call scheduled for tomorrow afternoon with Ms. Jo
Performed two system heat pump maintenance. System from 2018. Came across no mechanical failures. Did make recommendations to install start assist kit for each outdoor unit.
Dispatched for no cool on brand new system. Diagnosed and found relay panel to be wired incorrectly. Corrected wiring and reprogrammed thermostat. Adjusted charge to 10 degrees sub cool. System is cooling properly at this time.
Zac Preformed maintenance with all proper checks and cleanings found filter dirty which I changed. I found blower capacitor to be weak, which h/o did not want to replace at this time. all other readings are within range and system was operational as I left.
Zac Preformed post install inspection and systems are proper at this time.
Preformed the fall maintenance. Found no gas leaks or carbon monoxide. Found the bedroom system to struggle to light due to the gas value and the ignition assembly. Recommend replacement for this system sooner than later. Found the main system to have higher amps and begging to show its age. See pictures.
