Justin was awesome! Diagnosis the problem and we had AC in less than an hour. I highly recommend AC Pros!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Jeff was precisely on time, worked efficiently, and was able to answer all my questions easily.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
This company is always top notch! Been with them for years with the annual service plan.
Overall Experience
Quality
Price
Convenience
I always ask for Joel. He has been helping me for years and does a great job.
Overall Experience
Quality
Price
Convenience
One system checkup on new trane we installed. Only issues found were with registers being turned the wrong way which was corrected. Customer is unhappy with her halo and I'll get with Russ on possible solutions. Can confirm ac us running at this time. 18 degree temp split
Apon arrival checked in with customer the following are my findings Found the capacitor blown and the inside coil in need of a cleaning as well as the AC maintenance needing to be done Also inform the customer about the filter needing to be changed as well we will Schedule follow up appointment shortly for maintenance and evap coil cleaning
Dispatch for a no heat single system home. Arrived to find system not running. I asked Elizabeth to turn on the heater. I then had to go back in and turn on. Verified refrigerant charge was good. Condenser coil was impacted. Washed out with water hose. Windows are the main cause that the heater won’t keep up. Single pane windows with little or no caulking allowing cold air to infiltrate the home.
Heat performance tuneup times two systems. Filters are good at this time. Inspect blowers, evaporators and ductwork. Test all safety features high limits and roll outs. Check heat exchangers for cracks found none. No gas leaks or carbon monoxide detected in home. Systems are operating at manufacture specs at this time.
Upon arrival checking with customer The following are my findings
Heat performance tuneup x 1 system. Inspect blower, evaporator and heat exchangers. Clean flame sensor and induce support. Tightened all wire connections. Made necessary repairs to fix the UV light. No cover monoxide or gas leaks detected in the home. Check thermostat for proper operations. System is heating properly at this time.
Found bad capacitor causing condenser not to run. I replaced capacitor with a turbo 40/5 and system is cooling with a 18 degree split .
Cleared drain line , fixed wiring for float switch and replaced a filter 20x20x4
Post install walkthrough on recently installed equipment. Verified and cleared primary drain and it is Flowing properly now. Check outdoor unit. Refrigerant level is good at this time. T stat being blank was due to the inline float switch interrupting power because the drain was clogged. System is working at manufacture specs at this time. I left and 8:50 thermostat because Kevin wanted to have his original thermostat until it no longer worked.
Downstairs Two Step compressor is failing. Compressor tries to come on but even though it has a brand new run capacitor and brand new hard start kit it will not stay running. It will start and then stop within 1 to 2 seconds. System is out of warranty. This compressor is a two-stage called a two-step compressor. We will check availability on the compressor in the morning as well as a quote for a new condenser.
AC performance tune up times one system. System is working properly at this time. Need to check status of the UV light that we installed last.
Primary drain line was clogged up, tripping safety switch. Cleared out drain line. Everything is working Properly
AC performance tuneup times one system. Tenant changes their own filters. Inspect blower, evaporator and ductwork. Verified primary drain is clear and flowing at this time. Check thermostat for proper operations. Check outdoor unit. Refrigerant level is good at this time. System is R22. System is almost 17 years old. Washed condenser coil. Tested capacitor and contactor. System is cooling properly at this time. Recommendation today is to change out this system by next year.
AC performance tuneup times two systems. Kevin changes his zone filters. Inspect blowers, evaporators and ductwork. Verified primary drains are clear and flowing at this time. Check thermostats for proper operations. Check outdoor units. Refrigerant levels are good at this time. Checked capacitors and contactors. Wash condenser coil‘s. Systems are operating at 95 to respect at this time.