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Access always provides prompt, reasonably priced service and their staff is professional and great to work with.
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Service Rep Brandon was polite, efficient, thorough, and very knowledgeable. Couldn’t have been better. Access seemed to have a scheduling crisis and getting someone here took all of two days, even though they were the ones to suggest the first appointment. I don’t really know what took place. Once Brandon, the technician got here, everything went like clockwork.
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Riley and James are both great! Service came the same morning I called, and they took the time to understand my needs, presented options and explained things. They seem like someone I can trust.
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From the folks in the office to the technitions in the field, Access has been terrific to work with.
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Our new System working fine before “checkup” meant to diagnose-not create-problems. System now DOESN’T WORK and we ended up paying for them making our system inoperable. Plus, called and texted their phone and straight to voicemail. No emergency or after hours service? Unacceptable!
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SEE OPTIONS FOR INFORMATION ON REPLACEMENT AND REPAIRS See also attached pictures for further information WORK PERFORMED: Water heater flush and maintenance, AC system check and evaluation, and Filter check ***RECOMMENDATIONS FOR REPLACEMENT: AC system do to age and inefficiency Water heater do to cost of repairs and age also lack of capacity RECOMMENDATIONS FOR REPAIRS: AC capacitor and AC operating at higher level of amp draw Water heater anode rod, Water heater water flexes, and Water heater expansion tank ADD ON’S FOR SAFETY: AC Surge protector and Furnace Surge protector The system is operating and cooling at time of service The water heater is operating, but it is potentially going to leak and is also only operating at 60% to 70% capacity
Ac service and maintenance. Installed new air filter. Outdoor condenser fan motor is ready to fail. Will be coming back next week to replace motor and condenser fan capacitor. Outdoor unit is 24 years old. Average life is 10-15 years. Paying via existing Greensky account - office to charge
WORK PERFORMED: Turned gas on the meter and changed filters All units turned on
Installing next week on Monday Paying $10k down and remainder on Greensky
Installing new system tomorrow Paid half down. Remainder tomorrow
Completed prepaid AC maintenance. System is undersized to do home add on. Customer is aware that the system may struggle on hot days. System is 11 years old and average life span is 10-15 years. Customer hopes to get 1 or 2 more seasons out of the unit before replacing.
Completed prepaid ac maintenance. System is 2 years old and in good condition. Noticed the ac coil outside (condenser coil) is dirty. Recommend cleaning to ensure proper cooling and prevent premature failure. Customer will budget for cleaning and be ready mid summer.
Performed air-conditioning maintenance on a 10-year-old system. All is running good and finding no issues at this time. See maintenance performed sheet for details. Sign customer up on easy pay system
Completed ac maintenance and thorough system evaluation. Noticed system is very dirty (photos in maintenance form)- recommend full cleaning. Noticed AC service disconnect is damaged recommend replacement for safe operation and to bring to code. See attached options or options sheet for more details.
Ac maintenance and service. Installed new air filters. Washed air conditioner coils. Outdoor condenser fan is running too hot and overamping, will be back on Tuesday to complete work. System is 20 years old, average life is 10-15 years.
Completed prepaid AC maintenance and replaced air filter. With continued preventative maintenance will remain under warranty for nine more years. Discussed surge protection - sent info to customer.
WORK PERFORMED: AC system check and evaluation Filter change Water heater flush and maintenance RECOMMENDATIONS: Ac Surge protector Furnace Surge protector Ac cover
Ac maintenance and service. System cleaned out. Potential fault and issue with the starting capacitor and the outdoor condenser fan motor. Average life is 10-15 years and current age is 12 years.