My Dad came home from a 2 week hospital stay on Thursday evening - he and my Mom awoke Saturday morning without heat. After 2 calls to previous service providers, who both told them no help available until Wednesday (Christmas was upcoming Tuesday), they called me. I told them to call your emergency number. They did and tech arrived within an hour or so. Though he could not complete repair due to part being unavailable, he restored heat with a work-around for weekend AND holiday (which they were able to still host thanks to you). Tech returned on Thursday as promised with part and completed repair. My parents are both 88 and would have been terribly uncomfortable anywhere but home for so many days AND the holiday - not to mention immediately after a 2 week hospital stay. They are very grateful and so am I. Thank you to your entire team!
Response from Adkisson Air1 Heating & Cooling/Autumn Glo Fireplace Studio:
Thank you for the nice review. I'm so glad your Mom and Dad are warm and happy. I'm happy Air 1 met your expectations.
