ALEX IS AMAZING! HE ARRIVED ON TIME, WAS EFFICIENT, KNOWLEDGABLE AND THOROUGH. HE WENT OUT OF HIS WAY TO PROVIDE EXCELLENT CUSTOMER SERVICE IN REPLACING DUCTS IN MY ATTIC, EXPLAINING EVERYTHING. AND EVEN HELPED ME CONTAIN THE RODENT PROBLEM THAT WAS RESPONSIBLE FOR THE PREVIOUS DUCT DAMAGE SINCE I WAS UNABLE TO CLIMB THE ATTIC LADDER MYSELF. HE WENT ABOVE AND BEYOND MY EXPECTATIONS. WHEN I HAVE ADDITIONAL DUCTWORK DONE -- HE WOULD BE MY CHOICE FOR A TECH. ALEX DESERVES A BIG RAISE!!! THANK YOU!