only one thing was the time: original appointment time was 9-11 called at 11:30 told time was 10 - 12 called again after noontime and office called technician and he arrived just after 1:00 pm Technicians did apologize for this.
Steve was very knowledgeable and explained everything that he did and the condition of the furnace. He performed the work quickly and was very nice about everything. Awesome service!